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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
785 Reviews

785 Reviews of Executive Dodge Jeep RAM - Service Center

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February 28, 2020

Service department is exceptional! Always going the extra mile to ensure customer satisfaction! James takes care of my vehicle, getting my service done in a timely manner. More

by RickM
Recommend Dealer
Yes
Employees Worked With
James Lanzo
Feb 28, 2020 -

Executive Dodge Jeep RAM responded

Rick, thanks for taking the time to leave Executive Dodge Jeep a review. We're so glad to hear that our service department always provides you with top-notch experiences. See you next time!

February 20, 2020

Excellent and on time Wonderful and polite service. I think folks want to be treated fair in terms of pricing and they also want competent technicians that do the best the More

by Whesbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the names. But they were in the service area on Tuesday morning at Executive Dodge Wallingford
Feb 20, 2020 -

Executive Dodge Jeep RAM responded

Thank you for the fantastic review of Executive Dodge Jeep! It's a privilege to help care for your Jeep Wrangler and we're honored to have earned your business over the years. We look forward to assisting you again next time!

February 16, 2020

Great service. I waited while my oil was being changed. It wasn’t a long wait at all. The service manager was very helpful would recommend More

by 1991C
Recommend Dealer
Yes
Employees Worked With
Todd Dibiasi
Feb 17, 2020 -

Executive Dodge Jeep RAM responded

Thank you for the 5-star review! Providing our customers with great service is always the goal here at Executive Dodge Jeep, and we are proud that we made it happen for you. We look forward to your next visit!

February 07, 2020

had two recalls on my truck and they scheduled me very quick outstanding dealership ,i come here from Waterbury to this dealership customer service is great quality of service is great change nothing just ke More

by Dodge123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i'm sorry i don't remember
Feb 07, 2020 -

Executive Dodge Jeep RAM responded

Thank you for the kind review! It means a lot to know that we live up to our service values here at Executive Dodge Jeep. We are grateful that you take the trip out to see us, and we look forward to working with you again!

February 02, 2020

Excellent customer service Came in for two recalls which were completed in a couple hours. Also performed a safety check and noted 3 issues. I am in the process of getting appro More

by Mike317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. Smith, Todd, Shannon
Feb 03, 2020 -

Executive Dodge Jeep RAM responded

Mike, thank you for taking the time to review Executive Dodge Jeep! We are happy that our service team was able to fix your vehicle's recall. Customer safety is a top priority for us!

January 31, 2020

Was excellent service, very friendly staff. When i arrives i was assured almost immediately. The service representative put things in common terms and helped me to understand the process. More

by Eallenemt
Recommend Dealer
Yes
Employees Worked With
John
Feb 03, 2020 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to review Executive Dodge Jeep! We are happy to have you as a customer!

January 26, 2020

As usual, the best service! Buy a Dodge and come see these people for all your needs! Excellent customer service at all times, never fails! More

by soulrd1977
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 07, 2020 -

Executive Dodge Jeep RAM responded

Thank you so much for this great review, we're blushing! Customer service is our number one priority and we are so glad to know you received that attention you deserve here at Executive Dodge Jeep. We hope to see you down the road!

January 24, 2020

I was out of town and needed Service. They took me right away and fixed a critical issue.5 stars all the way. Thank you very much!!! More

by Longhornjohn
Recommend Dealer
Yes
Employees Worked With
Shannon
Feb 07, 2020 -

Executive Dodge Jeep RAM responded

We can't thank you enough for this wonderful review! Nothing makes us happier than knowing we could be there to help a customer in need and it was our privilege to assist you. We really appreciate you taking the time to share your experience at Executive Dodge Jeep and we wish you many safe and happy miles!

January 17, 2020

Executive service was excellent as always. Jim fit me in the schedule in a time slot that worked with my availability. Work to be done was 4-5 hours which I stuck around for. Executive waiting area is one More

by CTJeepGuy
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 17, 2020 -

Executive Dodge Jeep RAM responded

We are so grateful that you choose to do business with us here at Executive Dodge Jeep. Thank you for taking the time to leave us a review, and thank you for driving out to see us! Providing our customers with exceptional service is our highest priority, and it means a lot to know that we are living up to our values. We will certainly let Jim know that you appreciate his help!

January 14, 2020

service appointment I arrived at 9:00 and was finished at 10:30 which was an hour sooner than expected.two recalls and oil and filter change and tire rotation More

by Robert64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim
Jan 14, 2020 -

Executive Dodge Jeep RAM responded

Hi Robert - It's wonderful to hear that your recall repairs and maintenance service were completed faster than expected. Thanks so much for coming to Executive Dodge Jeep! We hope we have a chance to work with you in the future.

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