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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
780 Reviews

780 Reviews of Executive Dodge Jeep RAM - Service Center

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January 31, 2020

Was excellent service, very friendly staff. When i arrives i was assured almost immediately. The service representative put things in common terms and helped me to understand the process. More

by Eallenemt
Recommend Dealer
Yes
Employees Worked With
John
Feb 03, 2020 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to review Executive Dodge Jeep! We are happy to have you as a customer!

January 26, 2020

As usual, the best service! Buy a Dodge and come see these people for all your needs! Excellent customer service at all times, never fails! More

by soulrd1977
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 07, 2020 -

Executive Dodge Jeep RAM responded

Thank you so much for this great review, we're blushing! Customer service is our number one priority and we are so glad to know you received that attention you deserve here at Executive Dodge Jeep. We hope to see you down the road!

January 24, 2020

I was out of town and needed Service. They took me right away and fixed a critical issue.5 stars all the way. Thank you very much!!! More

by Longhornjohn
Recommend Dealer
Yes
Employees Worked With
Shannon
Feb 07, 2020 -

Executive Dodge Jeep RAM responded

We can't thank you enough for this wonderful review! Nothing makes us happier than knowing we could be there to help a customer in need and it was our privilege to assist you. We really appreciate you taking the time to share your experience at Executive Dodge Jeep and we wish you many safe and happy miles!

January 17, 2020

Executive service was excellent as always. Jim fit me in the schedule in a time slot that worked with my availability. Work to be done was 4-5 hours which I stuck around for. Executive waiting area is one More

by CTJeepGuy
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 17, 2020 -

Executive Dodge Jeep RAM responded

We are so grateful that you choose to do business with us here at Executive Dodge Jeep. Thank you for taking the time to leave us a review, and thank you for driving out to see us! Providing our customers with exceptional service is our highest priority, and it means a lot to know that we are living up to our values. We will certainly let Jim know that you appreciate his help!

January 14, 2020

service appointment I arrived at 9:00 and was finished at 10:30 which was an hour sooner than expected.two recalls and oil and filter change and tire rotation More

by Robert64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim
Jan 14, 2020 -

Executive Dodge Jeep RAM responded

Hi Robert - It's wonderful to hear that your recall repairs and maintenance service were completed faster than expected. Thanks so much for coming to Executive Dodge Jeep! We hope we have a chance to work with you in the future.

January 13, 2020

Recommended service Clean, neat, well organized. average dealer wait time. .As with every dealership pricing is a bit higher than quick service oil change service station More

by skip584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 13, 2020 -

Executive Dodge Jeep RAM responded

Skip, we would certainly like to provide a 5 star experience during every visit to our store. If you have anything to share that might help us improve, would you mind reaching out? Thank you, CJ Smith - General Manager - 203-678-6608

January 08, 2020

Jim was super helpful when I came in to get my car serviced. He answered my questions and was very friendly. I really appreciated all the help!! Thank you as always More

by Jordanz
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 08, 2020 -

Executive Dodge Jeep RAM responded

Thank you for the 5-star review! We couldn't be happier to hear that Jim provided exceptional service here at Executive Dodge Jeep. We will pass on your kind words to him! We look forward to your next visit!

January 02, 2020

Brakes and Oil Change Pleasure to deal with Jim to schedule appointment. Communication during work was clear and constant. 2nd positive experience with Jim while servicing More

by rfarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 02, 2020 -

Executive Dodge Jeep RAM responded

Thank you for the 5-star review! We are pleased to hear that you enjoy working with Jim and our team at Executive Dodge Jeep. We look forward to working with you for years to come!

December 16, 2019

Excellent service department Brought my Jeep Grand Cherokee in for an oil change and tire rotation. They were very friendly and completed the work in a timely manor. Overall great More

by Karmen.mccloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 16, 2019 -

Executive Dodge Jeep RAM responded

Karmen - Thank you so much for trusting us with your Jeep Grand Cherokee! We are glad that your oil change and tire rotation were completed in a timely manner. Hope to see you next time at Executive Dodge Jeep.

December 16, 2019

Excellent Jim handled my service from beginning to end. Service was complete (oil change) in a timely manner. Have had great experiences with all the employee More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 16, 2019 -

Executive Dodge Jeep RAM responded

Lynn, thank you so much for your 5-star review of Executive Dodge Jeep! We're pleased you had a good service experience working with Jim. Safe travels!

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