Executive Dodge Jeep RAM - Service Center
Wallingford, CT
780 Reviews of Executive Dodge Jeep RAM - Service Center
Max, Service Writer, was very polite and answered questions that I had regarding warranty. Max made sure to keep me informed as to when my vehicle was done. questions that I had regarding warranty. Max made sure to keep me informed as to when my vehicle was done. More
As usual, pleasant, competent personnel complemented with service mechanics who are excellent. Service waiting area, with coffee, wifi and comfortable furniture makes this a nice experience. service mechanics who are excellent. Service waiting area, with coffee, wifi and comfortable furniture makes this a nice experience. More
Friendly staff, excellent service. Easy to schedule, Jeep was ready in a few short hours. The work done was professional and my vehicle was clean when I picked it up was ready in a few short hours. The work done was professional and my vehicle was clean when I picked it up More
great service once again provided with great service. always a pleasant experience and a very inviting atmosphere. highly recommend to anyone and have had the liber once again provided with great service. always a pleasant experience and a very inviting atmosphere. highly recommend to anyone and have had the liberty to do so More
On time. Easy scheduling. The service man, Jim Lanza, recognized me by name when I came in. I travel 35 miles for service here because they are the best!! recognized me by name when I came in. I travel 35 miles for service here because they are the best!! More
Always a great experience Purchased a new Sahara, we’ve had a couple of issues, all under warranty, and must say that the staff at Executive Jeep always go out of their way to Purchased a new Sahara, we’ve had a couple of issues, all under warranty, and must say that the staff at Executive Jeep always go out of their way to provide stellar service- quick appointments, in and out in the quoted time or less, loaners as indicated. We are happy we made the switch to Executive Jeep. More
Service department worked with us. Are 2011 Grand caravan needed some routine maintenance plus some expensive repairs on the air conditioning unit. The service department was very atten Are 2011 Grand caravan needed some routine maintenance plus some expensive repairs on the air conditioning unit. The service department was very attentive to our questions, stayed in constant contact with us during the repairs, and use their extended warranty to cover the most expensive parts of the work. We are extremely happy with the repairs and their sensitivity to our budget. More
Respectful service Megan is a consummate professional and truly understands customer service. She relates to me in a way that is relaxed and genuine - no fake smiles or Megan is a consummate professional and truly understands customer service. She relates to me in a way that is relaxed and genuine - no fake smiles or corny jokes, no sales pitches, no condescension. She gave me the choice of waiting for my car or, if I dropped it off, telling her when I’d like to pick it up. The person who originally made my appointment did not do this. She made the whole process painless, while taking the time to see that the work was done to my liking and to my understanding. She answered my questions simply and sincerely. Why can’t all service writers do it the way Megan does? More
Excellent service I went in for an oil @ tire rotation. Jim Lanzo was polite, knowledgeable and patient with me as I asked questions about my Jeep. 5 stars!! I went in for an oil @ tire rotation. Jim Lanzo was polite, knowledgeable and patient with me as I asked questions about my Jeep. 5 stars!! More
Oil change Everyone especially Jim is helpful and friendly I’m considering purchasing a new vehicle soon. I would consider using your service whether I purchase Everyone especially Jim is helpful and friendly I’m considering purchasing a new vehicle soon. I would consider using your service whether I purchase vehicle here or not More