Executive Dodge Jeep RAM - Service Center

Service department worked with us. Are 2011 Grand caravan needed some routine maintenance plus some expensive repairs on the air conditioning unit. The service department was very atten Are 2011 Grand caravan needed some routine maintenance plus some expensive repairs on the air conditioning unit. The service department was very attentive to our questions, stayed in constant contact with us during the repairs, and use their extended warranty to cover the most expensive parts of the work. We are extremely happy with the repairs and their sensitivity to our budget. More

Respectful service Megan is a consummate professional and truly understands customer service. She relates to me in a way that is relaxed and genuine - no fake smiles or Megan is a consummate professional and truly understands customer service. She relates to me in a way that is relaxed and genuine - no fake smiles or corny jokes, no sales pitches, no condescension. She gave me the choice of waiting for my car or, if I dropped it off, telling her when I’d like to pick it up. The person who originally made my appointment did not do this. She made the whole process painless, while taking the time to see that the work was done to my liking and to my understanding. She answered my questions simply and sincerely. Why can’t all service writers do it the way Megan does? More

Excellent service I went in for an oil @ tire rotation. Jim Lanzo was polite, knowledgeable and patient with me as I asked questions about my Jeep. 5 stars!! I went in for an oil @ tire rotation. Jim Lanzo was polite, knowledgeable and patient with me as I asked questions about my Jeep. 5 stars!! More

Oil change Everyone especially Jim is helpful and friendly I’m considering purchasing a new vehicle soon. I would consider using your service whether I purchase Everyone especially Jim is helpful and friendly I’m considering purchasing a new vehicle soon. I would consider using your service whether I purchase vehicle here or not More

New brakes, oil change.. The people were very caring and explained to me exactly what needed to be done and they didn't try and sell me other things. The people were very caring and explained to me exactly what needed to be done and they didn't try and sell me other things. More

Jim in service is wonderful Jim is an absolute pleasure. Whenever my Challenger needs service, he explains everything and truly does his best to accommodate me. The location is o Jim is an absolute pleasure. Whenever my Challenger needs service, he explains everything and truly does his best to accommodate me. The location is over an hour from my home, but I choose to come here because of Jim’s excellent service. Great job! More

fixing light system for trailer I must say the service dept. went above and beyond what I expected to happen when I brought my car in for service and I thank them I must say the service dept. went above and beyond what I expected to happen when I brought my car in for service and I thank them More

Oil change and tire rotation. Fast, courteous service. Dropped my 2016 Ram 1500 off for scheduled oil change ($60). Received a free shuttle ride back to my place of work. Jim calle Fast, courteous service. Dropped my 2016 Ram 1500 off for scheduled oil change ($60). Received a free shuttle ride back to my place of work. Jim called me shortly after to inform me that they offered a package consisting of three oil changes and tire rotations for $99.95 if I was interested. I told him i’d take that offer. Got a text message when my truck was ready. Nice! More

Great Service Love Executive Jeep. I'm forever a customer. Can't imagine going any where else. They came through for me after I'd been in a really bad car accident Love Executive Jeep. I'm forever a customer. Can't imagine going any where else. They came through for me after I'd been in a really bad car accident and my BMW was totaled. So, Yes!! Ingive Executive Jeeo the highest rating possible. Would give more if I could. More

Excellent thoughtful service. I was very pleased with the service on my Jeep Wrangler they fixed the problem and explained everything to me. There were no surprises. Thank you to I was very pleased with the service on my Jeep Wrangler they fixed the problem and explained everything to me. There were no surprises. Thank you to the Executive team. More