Executive Dodge Jeep RAM - Service Center
Wallingford, CT
780 Reviews of Executive Dodge Jeep RAM - Service Center
Switched dealerships Was a client of Roberts dodge for decades but due to some poor customer service and extravagant and unrealistic repair quotes switched to Executive Do Was a client of Roberts dodge for decades but due to some poor customer service and extravagant and unrealistic repair quotes switched to Executive Dodge and couldn’t be happier. So far they are honest and reliable. More
Service Received excellent service and very very very honest response for my concerns. Work performed far exceeded my expectations. I was treated with treme Received excellent service and very very very honest response for my concerns. Work performed far exceeded my expectations. I was treated with tremendous respect. I will bring back my Promaster back for service. More
Suprising I did not feel that I got the full Five Star experience as I have at other dealerships. I believe that the Service Department was very helpful in gett I did not feel that I got the full Five Star experience as I have at other dealerships. I believe that the Service Department was very helpful in getting my vehicle fixed when I did not have an appointment. However the attitude or knowledge of the vehicles and what was accomplished was average. I am not saying that the Service writers should be experts, they should be knowledgeable on the topics enough to be able to explain to the customers adequately. As I myself am in Customer Service, I have higher then normal expectations. More
Service The service department is very friendly and informative. The price for my oil changed is 1/2 thie price I used to pay. The people were very professio The service department is very friendly and informative. The price for my oil changed is 1/2 thie price I used to pay. The people were very professional. More
Warranty Service Megan Lallier, Service Advisor, kept me informed during the day, how the warranty service was going, how long it would be, and if there were any probl Megan Lallier, Service Advisor, kept me informed during the day, how the warranty service was going, how long it would be, and if there were any problems that came up during the repair. Thankfully everything was covered under the extended warranty. More
Excellent Service Very professional service company. Easy to schedule and they finished as promised. I brought the car in for a factory recall. They ordered the part, s Very professional service company. Easy to schedule and they finished as promised. I brought the car in for a factory recall. They ordered the part, scheduled my appointment, followed up with an email reminding me, and serviced my car. More
Service is Excellent I came in for an oil change and left with several items repaired, tuned and more preventative measures taken than planned. Several of these were nee I came in for an oil change and left with several items repaired, tuned and more preventative measures taken than planned. Several of these were needed maintenance items and one purely preventative. All could easily have been declined but Executive Dodge Service was able to do the work at the same appointment without my needing to come back and schedule for a different date. I did decline to do one preventative job but as its preventative and not required I elected to do it at another time. More
Executive Jeep is the best! Very professional and courteous From the minute I walked until the Service was complete; Executive Jeep Staff were extremely cordial, professional and courteous! I would recommend Ex From the minute I walked until the Service was complete; Executive Jeep Staff were extremely cordial, professional and courteous! I would recommend Executive Jeep for ALL vehicle needs!! More
Surprised at how quick my vehicle was done Dropped my vehicle off for 3 recalls. I was expecting to not have it back till later in the afternoon, but it was done before noon. Dropped my vehicle off for 3 recalls. I was expecting to not have it back till later in the afternoon, but it was done before noon. More
Excellent Service Department Great service department experience from scheduling an appointment thru the completion of the service visit. Professional, courteous, and friendly sta Great service department experience from scheduling an appointment thru the completion of the service visit. Professional, courteous, and friendly staff. All repair work completed in a timely manner as promised. More