Executive Honda - Service Center

I have been a customer of Executive Honda for 12 years. All of my services have been with and at Executive. Each time, including my most recent service, Executive has provided excellent service every time. All of my services have been with and at Executive. Each time, including my most recent service, Executive has provided excellent service every time. This time, Executive offered a new addition to service where the technician sends a brief video concerning the current service. I found it to be an excellent addition. Chris Guerin was professional and personable. He provided timely and updated information. More

Excellent service and explain the service needed , including their recommendations. They answer your questions in a professional manner. including their recommendations. They answer your questions in a professional manner. More

Gina is absolutely amazing! She’s so relatable and down-to-earth, which makes the whole experience smooth and stress-free. She really listens, understands my situation, and alwa She’s so relatable and down-to-earth, which makes the whole experience smooth and stress-free. She really listens, understands my situation, and always does her best to get me in. I genuinely look forward to seeing her because I know she has my back. She’s personable, professional, and just a joy to work with. No complaints whatsoever — highly recommend! More

They were very friendly and on top of everything. Didn't feel pressure when I'm there. Didn't feel pressure when I'm there. More

Worked with Esther Leon-Cazoria. She explained all the work that was being performed and work that was suggested. She was professional, courteous and knowledgeable. I will definitely She explained all the work that was being performed and work that was suggested. She was professional, courteous and knowledgeable. I will definitely keep working with Esther for my future service appointments. More

I have consistently been pleased with both the service and timely repairs which Executive Honda has completed on my family’s vehicles. and timely repairs which Executive Honda has completed on my family’s vehicles. More

Fantastic experience. I bought my Honda there but have since moved. I brought it to a different dealership and got a pretty wild diagnosis of issues that would have cost $ I bought my Honda there but have since moved. I brought it to a different dealership and got a pretty wild diagnosis of issues that would have cost $10K. And they said they wouldn't use the Easy Care warranty that I'd purchased directly from Honda (That was BranFon Honda if you're wondering). So I made an appointment to bring it where I purchase both it and the warranty. The rep, Sean McMahon, was a good guy from the start and we just talked the issues through. They came up with a VERY different diagnosis (much less), and explained every step of the way. Then Sean did the research and got the warranty to cover the issue. Talk about night and day. I will use Executive Honda only moving forward and will definitely return next time I need to purchase a vehicle as well. More

Our service is always done right the first time, and on time too. Friendly support staff. time too. Friendly support staff. More

Have worked with Sean and the dealership exclusively for purchase and service as long as I have owned my vehicles. purchase and service as long as I have owned my vehicles. More

I was misled and tricked into buying a warranty I expressly did not want and said I did not want. It was described to me as a subscription model that wouldn't have to keep paying for after I paid off expressly did not want and said I did not want. It was described to me as a subscription model that wouldn't have to keep paying for after I paid off the loan. Signed papers. No discussion of a total price -- just the monthly price. Then only after signing the papers did I see the $3500 line item. Sarina deliberately excluded this price from the conversation about its cost. Then when I called her on it she said "what, did you think it was free?" Nice going, folks. You screwed me out of thousands of dollars by playing a schoolyard trick. Hope you're delighted with yourselves. I'm never going back to executive, nor will family and friends. And I'm going to talk to friends at the dept if consumer protection. I can't believe you think this is a good way to run a business. More