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Executive Honda - Service Center

Wallingford, CT

4.8
1,165 Reviews

1,165 Reviews of Executive Honda - Service Center

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August 28, 2025

Great service. Genna was amazing and the service department was attentive, they solved the problem. More

by alessandra_litro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 24, 2025

Very attentive, informative and perform work in the designated amount of time. Availability of appointments for service are convenient and the staff is very courteous. More

by steve.schoppmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 21, 2025

Chris and the staff at Executive Honda always keep me informed when my vehicle is being serviced and let me know how long the service will take More

by SANDRA_CALAMITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 20, 2025

I have no complaints. The work was done perfectly and was finished on time. Excellent communications before maintenance and also while working on my car. More

by Alex H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 20, 2025

Sean in service is always prompt, courteous and knowledgeable. Sean and the service department always keep me well informed and I feel comfortable with their suggestions. More

by DENEGRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 18, 2025

The first service person I dealt with very rude and even hung up on me when I asked a question. I called back and talked to Shawn. He was so wonderful and polite. I was happy I called back. They fit my car More

by KIM.SHOEMAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I spoke with the mechanic that worked on my car and he was also wonderful.
Aug 18, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 18, 2025

Excellent service and kind employees especially Gina who helped a great deal. Nice that tech shows video of repair work to you via text. More

by CAMY626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2025

I find them trustworthy, professional and true to their word. They diagnose and fix problems efficiently. More

by SCULLYLISA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

August 17, 2025

We appreciate having a dealer service department that we feel we can trust. We always get friendly and efficient service here. More

by THOMASCOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

August 17, 2025

Friendly professional nice facility knowledgeable quick easy clean has tv and coffee and tea convenient More

by BERNARDINIJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!