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Executive Honda - Service Center

Wallingford, CT

4.8
1,011 Reviews

1,011 Reviews of Executive Honda - Service Center

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May 28, 2025

It was quick and done on time. I had a doctors appointment and they got me out in a hurry. More

by ardvarka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 23, 2025

Regarding Fuel Pump Recall service. Drop off and pick up service was provided. Excellent service. More

by vak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

May 23, 2025

My service experience was outstanding. Gina Robert’s customer service was exceptional. Without a doubt, the finest service appointment experience I have ever had. Would heartily recomme More

by karl.polak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

May 22, 2025

We have always had a fantastic experience with the dealer. Wether we go in for service or sales, we have been using this dealership for over 10 years. Consistently exceeding our expectations More

by Sjb04002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarina Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

May 22, 2025

Quick and communicative and there are good accommodations while waiting for your car. Good work. More

by chas5223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

May 21, 2025

I always have a horrible experience with this dealership. The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is abo More

by Tir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genna Panaroni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 20, 2025

Excellent customer service. The repair work is very high quality and they always are courteous and respectful. More

by susanandbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 20, 2025

I received good and fast service. Good communication. I was satisfied with the result. Would come again More

by Davidmatej01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 19, 2025

Courteous, efficient service. They service what you ask for would like them to look over car for anything not mentioned More

by JOYCE.WARZECHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

May 18, 2025

Very accommodating to my needs and willing to provide a rental for duration of repairs. Jenna would be in touch every few days on progress More

by WOJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

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