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Executive Honda - Service Center

Wallingford, CT

4.8
960 Reviews
Call Service Center (203) 872-9790

960 Reviews of Executive Honda - Service Center

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August 28, 2023

First time there ,they were very helpful,professional and got my car repaired to my satisfaction, I will use them again. The service manager was terrific, great guy to deal with. More

by Dave's Ridgeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman 5 stars
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Aug 29, 2023 -

Executive Honda responded

Thanks, Dave, for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

August 28, 2023

The check in was a bit confusing. They couldn’t find my reservation and tried to sell me a brake oil change. More

by FRAPLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

August 28, 2023

The fellow that I felt with was excellent . He was very professional and understanding. I was very satisfied with the service I received. More

by NANNAMAC41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 28, 2023

Always quality work with a friendly atmosphere and competent professionals. It's the only place I go to pamper my car. More

by LCONixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2023

They were efficient, timely, and kind. I always feel confident in servicing my car with them. More

by evan.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young gentleman
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Aug 28, 2023 -

Executive Honda responded

Thank you for your very kind review, Evan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

August 26, 2023

I have been a customer of Executive Honda for over ten years. From purchasing my cars to having my cars serviced, I have always experienced exemplary service. More

by FERRIECARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Stein
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Aug 26, 2023 -

Executive Honda responded

Carla, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

August 25, 2023

Executive Honda and Service Manager Sean McMahon are the absolute best in the service business. More

by TANS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2023 -

Executive Honda responded

Thank you for the kind words for Sean and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 25, 2023

Great team, very friendly and informative. They make sure all concerns are handled properly and Efficiently More

by Cal B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2023

Very helpful Courteous service, prompt, respectful, efficient. Staff accommodated my puppy ?? by providing water More

by HAPPYKNITTER62
Recommend Dealer
Yes
Employees Worked With
5
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Aug 25, 2023 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 24, 2023

they took me on time and finished my service as they mentioned. i believe Julia was my rep and she was very kind and kept me informed. More

by lynn mead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia?
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Aug 25, 2023 -

Executive Honda responded

Thank you, Lynn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

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