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Executive Honda - Service Center

Wallingford, CT

4.8
969 Reviews
Call Service Center (203) 872-9790

969 Reviews of Executive Honda - Service Center

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February 18, 2025

Executive has been very prompt, efficient and courteous in providing all service for both of our Hondas. More

by kculton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

February 18, 2025

The service department is GREAT… They let you know every step of the way what’s going on… GREAT JOB More

by Butta.36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Executive Honda responded

Butta Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 16, 2025

This delearship is very competent and has a great staff,agents and mechanics. If I need advise ,Executive Honda does it right More

by TONYPULINO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Cerna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you, Tony. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

February 15, 2025

Sean provides excellent service every time we come in for service! He truly is an asset to the executive auto group. More

by clairclon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Executive Honda responded

Thank you, Clair! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

February 15, 2025

Great, fast service. Pleasant representatives. I have been with Honda for forty plus yesrs and I am very satisfied. More

by Frank Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Frank, and it's great to hear about your excellent experience here at Executive Honda.

February 14, 2025

Sean is professional and very thorough and polite. He listens to my concerns and takes immediate action. More

by BTIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Executive Honda responded

Thank you for the kind words for Sean and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 12, 2025

Sean explained service needed ahead of time. I did not realize that certain codes on my dashboard reference service needed. More

by janedowling44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic (Sales) - 5 star
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Feb 12, 2025 -

Executive Honda responded

Thanks, Jane, for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

February 11, 2025

Great service department and recently bought a new car from for a second time. The staff is amazing. More

by Johndemetroii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Repasky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Executive Honda responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 11, 2025

Great service department. Responsive, friendly, helpful knowledgeable staff and decent prices offered at this dealership. More

by dsamore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2025

The repair charges are no longer economically feasible Also, use a paper mat for techs getting in and out of my car. More

by dszamier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Executive Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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