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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

January 09, 2024

I didn't receive a car wash. I didn't receive a video of my vehicle. Nor was there a sticker placed in car with the next oil change. More

by TASHEEN DIBBLES
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 12, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 09, 2024

Took too long for repair. One problem still exists. I feel a large company shold have parts in stocks or able to get overnight. More

by SHIRLEYLOVEALL
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 10, 2024 -

Executive Jeep responded

Thank you for this feedback, Shirley. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 09, 2024

Always a great experience, great customer service. I like that they added videos of the work, it's an interesting way to show what's needed More

by BUGSYKITTEN76
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 09, 2024 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

January 09, 2024

Friendly helpful Gary always polite helpful and nit pushy with selling services but let's us know what he feels we need More

by Eileen
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 09, 2024 -

Executive Jeep responded

Eileen, It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

January 09, 2024

Very helpful and informative Had a great experience especially with Jason. He deserves a raise! More

by rgentile04
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Jan 09, 2024 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

January 09, 2024

Very helpful and accommodating I told Jason that my car play wasn't working. The charger didn't work. He asked everyone in the shop if they had one so he could test to see if it was CarPlay or a connection More

by JLG4801
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Jan 09, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2024

It was pleasant They said they checked all of my concerns and there were no issues found. More

by HENDERSON_FURKEISHA73
Recommend Dealer
Yes
Employees Worked With
Tylor
Report | Print
Jan 07, 2024 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2024

Great place to purchase a car the salesman and financing person I had was wonderful, They made sure to answer every question and concern… More

by HENDERSON_FURKEISHA73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Waibel, Kevin Reyes
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Jan 07, 2024 -

Executive Jeep responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 07, 2024

Good, because that was where I bought my car 2012 and the service my car now occasionally because it is very expensive now. More

by GLORIAHUBBARD21
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 07, 2024 -

Executive Jeep responded

Gloria, It's great to hear that Gary and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

January 07, 2024

We had a good experience the crew they're were very helpfull .thank you They did a great job . More

by SANTIAGOANGEL1649
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 07, 2024 -

Executive Jeep responded

Angel, Thank you for your very kind review. Gary and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

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