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Executive Jeep

North Haven, CT

4.7
1,456 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,456 reviews

December 08, 2024

This dealership welcomes the customer in the front door , and treats them with total respect!! I bought several new cars , this was my first time going to executive Jeep , And i will not go to any other de More

by BILLTHOMAS492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean I’ll tell you one thing he was terrific. ! He explained every question I asked about my 2024 Jeep Wrangler Sahara no shortcuts I walked away very confident that I made the right decision Thank you, Sean!!! !
November 30, 2024

Great experience, Super friendly, knowledgeable and efficient staff. Listened to me and helped me find the car I wanted More

by REBECCAMEOW
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arianna Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Executive Jeep responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 26, 2024

Executive is my go to. ..always fair, trustworthy and reliable. Their service advisors are keepers More

by fjb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

November 04, 2024

My jeep had a deep problem, the computer, alternator, battery, transmission, which was the last problem. The repair was done as promised, and Bianca was very great in helping to get my jeep repaired, and More

by cowboy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Macdowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 04, 2024

The staff was wonderful they answer all of my questions and concerns and I like the fact that they keep I touch with me to make sure I was happy with my purchase More

by service4856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

November 02, 2024

Matt was awesome. He helped me get into the car of my dreams at a payment I could afford! More

by anonymous22
Recommend Dealer
Yes
Employees Worked With
Beloved Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arianna Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mufee Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEMAR CAMPBELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. Matt and our team appreciate your business and hope to see you again soon!

November 01, 2024

I was very pleased with the sales personal and all the work they put into getting my new Vehicle for me. Reinaldo made me feel very comfortable and worked with me every step of the way. He was friendly an More

by timmy_az
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
REINALDO FIGUEROA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Executive Jeep responded

Thank you, Timmy! Reinaldo and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

November 01, 2024

Bianca was very responsive and attentive. Terrific service! I will say with no reflection on Bianca that trying to call the service department before Bianca became my service rep was extremel More

by michael.schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Macdowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Executive Jeep responded

Michael, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 31, 2024

I was supposed to get free oil changes. I sent my husband to get the oil change and was charged here not heard from anyone about this issue even though I spoke to you yesterday More

by CFASULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've got the whole story.

October 28, 2024

Service man was rude. I would rather gone to a other dealer I would never recommend More

by laurie.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Executive Jeep responded

Thank you for providing this feedback, Laurie, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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