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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,487 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,487 reviews

December 23, 2023

We always expect great service and that is what we get. Everyone is friendly and knowledgeable. More

by Jmountcastle
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Dec 26, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep!

December 23, 2023

Very professional and customer service was excellent. Highly recommend to friends and family in the future More

by hecortiz11
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Report | Print
Dec 26, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 23, 2023

Did what I asked. Sent a video showing the inspection clearly. Nichole was personable with a sense of humor and tried to find deals for me. More

by CSSMITHIT9
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens
Report | Print
Dec 26, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2023

Quick, productive, informative Great service amazing support Attentive, supportive, helpful, clear, Great, personal, close, attentive More

by RFRL69
Recommend Dealer
Yes
Employees Worked With
Reinaldo
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Dec 26, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 23, 2023

I'm always treated well. The staff , especially Alberto , is always communicative and delivers as promised More

by GAUGHANTV
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Report | Print
Dec 26, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 23, 2023

A professional atmosphere Clean facility, from service to sales, the staff was professional and friendly More

by JHARRIS626
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Dec 26, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 23, 2023

Service was done in a timely manner Staff was very friendly. Albert took his time going over my service was been done and what I would need my next time around. More

by SYREETABURTON
Recommend Dealer
Yes
Employees Worked With
Albert Bonet
Report | Print
Dec 26, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 23, 2023

Gary was so friendly and helpful. I appreciate all he did Gary made my visit quick and happy More

by JSHELDON64
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Dec 26, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 23, 2023

Very nice people however unorganized when it comes to obtaining paperwork and following directions (ex i asked for my plates to be transferred but instead they decided not to). More

by bebenunz
Recommend Dealer
Yes
Employees Worked With
Jorge Barrios, Jorge Barrios
Report | Print
Dec 26, 2023 -

Executive Jeep responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 23, 2023

Poor service dropped off my car at 8:30 appointment was 9:30 did not get my car back until 6pm. I had to call around 2:30 for a status. All I was getting was an oil change and they needed to check seat bel More

by DOWD.DEBORAH
Recommend Dealer
No
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Dec 27, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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