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Executive Jeep

North Haven, CT

4.7
1,487 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,487 reviews

December 21, 2023

Tyler got me in fast and was quick to get back with prices for service. Got my car back as promised More

by Cafettig78
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 21, 2023 -

Executive Jeep responded

We are very happy to hear that Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 21, 2023

The customer service department was prompt and polite. The waiting area was clean. The video of my vehicle being worked on was very helpful! More

by jojopage76
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 21, 2023 -

Executive Jeep responded

Thank you, Jojo, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2023

Spending 3600 stinks. You just have to put your trust into the advisor that they are doing right by you. As long as the problem doesn't come back up we are good. More

by BPRETTY72
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 20, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door is satisfied. Thank you for choosing Executive Jeep!

December 19, 2023

Fast, courteous, pleasant Great facilities to get work done in, Nichole was helpful, i love the new video feature More

by tom_kachmarck
Recommend Dealer
Yes
Employees Worked With
Nichole
Dec 19, 2023 -

Executive Jeep responded

Thank you, Tom, for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Nichole was able to help, and we hope to see you again!

December 19, 2023

Fast,efficient,friendly Alberto kept me informed every step of the way. He never pressured me to do anything More

by AUNTIRERE
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Dec 20, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Alberto here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 19, 2023

Professional and efficient My experience at the dealership was very professional. Gary was very nice to work with, and was helpful at explaining some additional service that my car required. They a More

by CIRIOLI3
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 20, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2023

In and out very quickly. Work performed as promised. Service advisor professional and very courteous. More

by Freddee
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 18, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 18, 2023

Initially it started off poorly as I had made an appt for an oil change and had to wait 1/2 hour for anyone to help me. I've been getting oil changes there for years and am usually greeted and helped within More

by Cfreiday
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 18, 2023 -

Executive Jeep responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jason here at Executive Jeep.

December 17, 2023

Too expensive Too expensive. I've been a loyal customer for over 20 years and there should be service perks to keep me from going to jiffy lube for oil changes and wiper blades More

by Debbybrady
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 17, 2023 -

Executive Jeep responded

Thank you for your feedback, Debby. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry that we fell short here. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope to see you again here at Executive Jeep!

December 17, 2023

Young kids that don't care if they sell you a car. Asked a technical question on the car and I was faxed a business card from someone in service department. I don't need to be schooled about the many More

by Kaprunier
Recommend Dealer
No
Employees Worked With
Evan Ortiz, Evan Ortiz
Dec 18, 2023 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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