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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

July 26, 2023

Only concern was that we weren't updated on status of our vehicle that we dropped off at 9 am appointment until 330 pm that the vehicle would have to remain overnight for a part that wasn't in stock. More

by DDMG524
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Jul 27, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for any inconvenience caused by us. Thank you for choosing Executive Jeep, we hope to see you again!

July 25, 2023

Jason was very helpful and informative He promised to have the vehicle ready on time. More

by DENNISMASTRIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us, Dennis. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2023

Gary quoted the price of an oil change. He also saved me a few dollars by supplying me with a coupon. More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jul 22, 2023 -

Executive Jeep responded

Thank you, Rocky, for your business and this review. We're happy to hear that Gary and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2023

So helpful and polite! Took my concerns seriously and got my car back to me on the same day 😊 More

by cchittenden18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jul 22, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

July 20, 2023

The service was quick and easy. I was there for a recall. In and out in an hour. More

by BROWN329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 20, 2023

The service was great and I was treated very respectfully. I would Definately come back. More

by Eva P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jul 21, 2023 -

Executive Jeep responded

Thank you, Eva, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 20, 2023

Excellent professional service! My needs were addressed in a timely manner and with courtesy. Complimentary safety inspection and a car wash were provided. More

by JORBUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

July 20, 2023

Very clean and professional. Everything was done on time without any issues from start to finish More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kyle bates
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Jul 22, 2023 -

Executive Jeep responded

Thank you, Scott, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Executive Jeep are glad to have you as a customer.

July 18, 2023

Had no problems or issues. Gary was a fine person. Very easy to understand and he explained everything to me. I would recommend this place as a good place to get your car servi More

by TRACIVKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jul 19, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Gary and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2023

Thanks for the fast service and will visit again. I am happy with the cost. More

by cowboy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

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