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Executive Jeep

North Haven, CT

4.6
1,701 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,701 reviews

July 05, 2023

Gary did a great job. He communicated well and seemed like a nice person. I paid aprox. $550.00 for just front brake pads and to resurface the rotors. This is way above w More

by MATTHEWBOYHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
Jul 06, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 04, 2023

Had work done. Cost was 800. Right after leaving dealership, my car overheated and had go come back. Then i noticed they didnt close tighty cap to coolant which spi More

by diamarysjlopez
Recommend Dealer
No
Jul 06, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 04, 2023

Very helpful and accommodating. Tyler was very understanding and worked around my schedule. Will continue to have my vehicle serviced here. More

by FPRO158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
Jul 04, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

July 04, 2023

Establishment is very Clean. Employees were courteous and fast service great people, they gave me exceptional customer service More

by sheriseforeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jul 04, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Leilani and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2023

I’d like this dealership because it is close to home so is very convenient for me, I was disappointed because they told me mi car was ready I’d picked it up and had to bring it the next day because they di More

by MARIAKUSELIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jul 02, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2023

THE BEST! !! EVERYBODY IS HAPPY TO HELP YOU WITH YOUR VEHICLE!! JUST AND ALL AROUND GREAT EXPERIENCE 👍. WOULD DEFINITELY USE THEM IN THE FUTURE!!! More

by SWAIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rivera
Jul 02, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2023

Very professional Very professional and didn't have to wait six weeks to get appt like branhaven More

by andrea_farrell
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 02, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 30, 2023

Leilani was very good. Kept me up to date on everything. Work done seemed good. More

by Gregg M Perfetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jul 02, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

June 29, 2023

Had major work performed at substantial cost and the vehicle was not properly washed or the oil isage indicator re-set. More

by Jbojlo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jun 30, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 29, 2023

The dealership was clean, quiet and everyone was so polite. I was using the service department and not the sales. The service waiting room was a major let down. Extremely small and cramped, little seat More

by SGM111164
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Leilani Rodriguez
Jun 30, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

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