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Executive Jeep

North Haven, CT

4.6
1,701 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,701 reviews

June 23, 2023

Very professional, they did a great job and treat customers with respect. This is my dealer of choice. FANTASTIC! More

by tony@petrotechct.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jun 25, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 22, 2023

They were busy and did need another hand. My Jeep was done in 1.5 hours More

by Dregino1
Recommend Dealer
Yes
Jun 23, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 18, 2023

My associate Tyler Deolizzo was an excellent customer service He was friendly , polite and knowledgeable about my car. He told me everything done and w planned what I would need next visit. He made me More

by desposito1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
Jun 19, 2023 -

Executive Jeep responded

Thank you, Deonne, for sharing about your experience with Tyler and our team here at Executive Jeep. We appreciate your business and hope to see you again soon!

June 17, 2023

Service was performed quickly-no lengthy waiting. The waiting area was comfortable with access to coffee. More

by CARLUCCIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Very good service and the oil change was was completely quickly plus a free car wash More

by FKONECNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jun 17, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 16, 2023

Great service ! ! As soon as I got there someone was ready to help me ! They also washed my car for me !! More

by allegra.dominique22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jun 17, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 16, 2023

Excellent service and quick. Gary was awesome and very helpful with answer all my questions. More

by Kencal50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jun 16, 2023 -

Executive Jeep responded

It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

June 15, 2023

The dealership is always extremely clean and everyone is pleasant to deal with. We always bring our car to Jason as he's dependable and knowledgeable and a pleasure to work with. He makes sure what needs to More

by Pnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Executive Jeep responded

Thank you so much for your kind words for Jason, and for taking the time to leave us this wonderful feedback!

June 13, 2023

I wish I bought my SUV and my child's at Napoli and didn't jump ship. More

by mellrose76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Jun 17, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 13, 2023

Staff is very commendable. But scheduling is not. 10 days out on quick oil change.and then takes 90 mins for plain oil change. Once wait six hrs for 4 new.tires. had the first More

by linhoo1044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Bonet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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