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Executive Jeep - Service Center

North Haven, CT

4.7
1,261 Reviews
Call Service Center (203) 239-5371

1,261 Reviews of Executive Jeep - Service Center

Sort by
July 16, 2025

Excellent service, all done very well. Jason always ensures that all of our needs are met. More

by Pete S.
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
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Jul 16, 2025 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2025

Excellent service department with extremely knowledgeable staff. We will continue to use Executive for our service needs More

by LJA1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2025

Salesmen are easy to communicate with and friendly. They are interested in helping buyers meet their needs and expectations More

by FELTON1218
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renaldo Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2025

Don't nickel and dime with testing fees. Diagnostic fee is enough don't come back to me with another fee to still diagnose the issue. More

by BPRETTY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 20, 2025

Very good. I was happy with service technician In satisfied with everything at dealer Really More

by YBHousePro
Recommend Dealer
Yes
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Jun 20, 2025 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2025

Helpful and pleasant staff. Never had an issue. Appreciate the text and updates as I wait. More

by JESSICA.EARL1
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2025

We have been going to this dealership for over 30 years. They continue to provide excellent service. Alberto Bonet, our service rep, has alway provides exceptional service, he always goes above and beyond. More

by LJA1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2025 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 12, 2025

Excellent service and courtesy. Appointments on time and correctly scheduled. Car is returned clean and freshly washed. Always a pleasure. More

by ARNJO_45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 12, 2025

Jason was Amazing and helpful. He helped me out with all the questions I had. More

by ISAIAH004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 06, 2025

I would highly recommend the dealership for sales but was disappointed with the Service Center. More

by crussell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Executive Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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