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Executive Jeep

North Haven, CT

4.6
1,601 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,345 service reviews

April 05, 2026

I was treating like a valued customer! Give Shannon a raise as she was excellent! More

by ronald
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Apr 06, 2026 -

Executive Jeep responded

We’re delighted Shannon made you feel valued during your Nissan Frontier service. Thank you for the kind feedback and we look forward to your next visit.

April 02, 2026

Shannon was courteous and friendly advise me that my recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I More

by k.vann
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Apr 02, 2026 -

Executive Jeep responded

Thank you for sharing your experience with Shannon during your Jeep recall service. We’re pleased she guided you through the update and ensured the waiting area was welcoming. We look forward to assisting with your next Jeep service.

April 02, 2026

Very kind, helpful great communication by Henri. Enjoyable experience Pleasant and got us the replacement for key that was considered a valet key that didn't work properly. Henri got it ordered and More

by FRANCINEOBRIEN
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Gargano
Apr 02, 2026 -

Executive Jeep responded

It’s wonderful to hear our team handled ordering and syncing your new key for your Nissan with clear communication. We’re glad the process was smooth. Thank you for the 5-star rating.

March 30, 2026

Can't say enough of how Alberto treats my family he's great communicating with us on what ever is going on with our vehicles lets us know what's needed and what we show keep an eye out on .Really cares More

by BLICA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Executive Jeep responded

We’re thrilled to hear how Alberto keeps your family informed about your Jeep Grand Cherokee’s status. His attentive updates help you stay on top of maintenance, and we appreciate you acknowledging his care. Thank you for letting us assist you, and we look forward to your next visit.

March 30, 2026

We only go to Alberto. Main reason we've bought from this dealership is the service dept More

by potran1
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Mar 30, 2026 -

Executive Jeep responded

Thank you for trusting Alberto and our service department with your Nissan Versa. It means a great deal to know our service is the main reason you keep coming back. We appreciate your continued loyalty.

March 29, 2026

The service was good - Kathy was very responsive. The only thing I didn't like was the fact that she couldn't back and look at historical work I had been on my car. I spent a lot of money replacing a More

by jdhorne9
Recommend Dealer
Yes
Employees Worked With
Kathy Cruz
Mar 30, 2026 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

March 24, 2026

Was very easy, the report was thorough, happy with it. The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mi More

by Joyzelle
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Mar 24, 2026 -

Executive Jeep responded

It’s great to hear the service process for your Nissan was smooth and that the report met your expectations. Shannon will share your feedback about the waiting area seating so we can look at updating those chairs and couches. Thank you for your insights!

March 23, 2026

Great customer service and great car repair service. Great waiting rooms while waiting for car service. More

by Ladym
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Mar 23, 2026 -

Executive Jeep responded

It’s great to hear you enjoyed our customer and repair services plus the comfort of our waiting area. We’re glad your Jeep Grand Cherokee received attentive care and that the experience was positive. Safe travels, and we look forward to helping you again.

March 20, 2026

Excellent service as always , Jason is always there when I’m in need for service or any questions More

by MARIARAGS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 18, 2026

They were doing a great job, then I got my car back from recall repairs, the check engine light turned on again, I called to let them know, they said they'd call me back to set up a time to look at it, and More

by delo
Recommend Dealer
No
Employees Worked With
Someone who didn't call me back like they were supposed to
Mar 23, 2026 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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