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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews
Call Service Center (203) 239-5371

1,246 Reviews of Executive Jeep - Service Center

Sort by
January 11, 2024

Easy check in, friendly service rep, comfortable waiting area and an excellent review of what service was provided and recommended parts. More

by dberardesca
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Report | Print
Jan 11, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2024

Adviser kept me informed. Service was timely Offered waiting room and gave approximate time service would be complete More

by MHAM67
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 11, 2024 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

January 11, 2024

Jason was very helpful and very informative in guiding me through the problems I was having with my car and resolving them More

by rgentile04
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Jan 12, 2024 -

Executive Jeep responded

Thank you so much for your kind words for Jason, and for taking the time to leave us this wonderful feedback!

January 10, 2024

Poor communication, dismissive, lack of accommodation and lack of knowledge Lack of accountability, integrity and transparency. More

by DI
Recommend Dealer
No
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Jan 10, 2024 -

Executive Jeep responded

We would like to help you out but its is hard when you don't leave your name on the review please let us know how we can help you

January 10, 2024

Oil change and tire rotation. They did it while I waited Nichole was very nice More

by bohdanhruszko
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens
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Jan 09, 2024 -

Executive Jeep responded

Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

January 10, 2024

Always on time. Explain everything to you. If you have any problems, they are there to help you out More

by silverfox09
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Report | Print
Jan 11, 2024 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

January 09, 2024

Everything was fast and professional. Gary did a great job! I was informed about what service I should do now and in the future More

by igor.khokhlov
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 09, 2024 -

Executive Jeep responded

Thank you, Igor! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

January 09, 2024

Tyler was helpful. Service was excellent. Tyler was excellent t in communicating what was being done to the vehicle as well as helping to prescribe future service needs More

by cparcells
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Report | Print
Jan 09, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Tyler was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2024

I didn't receive a car wash. I didn't receive a video of my vehicle. Nor was there a sticker placed in car with the next oil change. More

by TASHEEN DIBBLES
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 12, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 09, 2024

Took too long for repair. One problem still exists. I feel a large company shold have parts in stocks or able to get overnight. More

by SHIRLEYLOVEALL
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Jan 10, 2024 -

Executive Jeep responded

Thank you for this feedback, Shirley. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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