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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews

1,246 Reviews of Executive Jeep - Service Center

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December 23, 2023

A professional atmosphere Clean facility, from service to sales, the staff was professional and friendly More

by JHARRIS626
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 26, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 23, 2023

Service was done in a timely manner Staff was very friendly. Albert took his time going over my service was been done and what I would need my next time around. More

by SYREETABURTON
Recommend Dealer
Yes
Employees Worked With
Albert Bonet
Dec 26, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 23, 2023

Gary was so friendly and helpful. I appreciate all he did Gary made my visit quick and happy More

by JSHELDON64
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 26, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 23, 2023

Poor service dropped off my car at 8:30 appointment was 9:30 did not get my car back until 6pm. I had to call around 2:30 for a status. All I was getting was an oil change and they needed to check seat bel More

by DOWD.DEBORAH
Recommend Dealer
No
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 27, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 23, 2023

Quick and easy! A pleasant experience, I was well informed and had no worries I was taken care of. More

by CHRIS.DEROSA84
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 26, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2023

Was treated with great professionalism He made me feel almost like family. What can I say, he was great and because of that I will be a long term customer. More

by LARRY.VEILLETTE
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Dec 26, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2023

I was given options, updated adequately and I didn't feel pressured to do anything a big plus. I will be coming back More

by drncogundipe
Recommend Dealer
Yes
Employees Worked With
NICHOLE STEVENS
Dec 26, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2023

Professional, quick, and clean. And nothing you can do about it probably but wanted to mention the barking dog the entire time I was in the customer lounge. I wasn't the only person More

by RHONDAFISHBEIN
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 26, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2023

Service rep was very accommodating And explained fully what needed to be done Also his wife is a Bills fan More

by mike_fronczak
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Dec 26, 2023 -

Executive Jeep responded

It has been a pleasure serving you, Mike. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

December 22, 2023

Great experience and was addressed promptly and professionally. Also got me in a loaner quickly to. More

by zachsampiere
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens
Dec 26, 2023 -

Executive Jeep responded

Thanks, Zach, for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

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