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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews

1,246 Reviews of Executive Jeep - Service Center

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December 17, 2023

Too expensive Too expensive. I've been a loyal customer for over 20 years and there should be service perks to keep me from going to jiffy lube for oil changes and wiper blades More

by Debbybrady
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 17, 2023 -

Executive Jeep responded

Thank you for your feedback, Debby. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry that we fell short here. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope to see you again here at Executive Jeep!

December 16, 2023

Professional and courteous Everything was explained to me in full detail and I was treated with utmost repect. More

by Customer
Recommend Dealer
Yes
Employees Worked With
Tyler and Justin
Dec 17, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep!

December 16, 2023

Happy with the service, thorough job, finished within the predicted amount of time. Good visit More

by rvols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

December 15, 2023

Quick and reliable service. Had my vehicle back in less than 24 hrs for an emergency drop off same day. More

by TLOCKHA1
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 17, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 15, 2023

Terrific service during this particular visit. It turns out that during my oil change, the service professionals detected that there was a leak in the water pump of the vehicle. They were able to More

by GREGGUERRA
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 17, 2023 -

Executive Jeep responded

Greg, thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2023

I had the best experience at Nissan. Everyone is always friendly They all are knowledgeable, patience n polite More

by ANGELA51.AC
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Dec 15, 2023 -

Executive Jeep responded

Anglea, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 13, 2023

Good In for oil change and check as usual two times per year I'm done More

by RELEDLADY
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Dec 13, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2023

I brought my jeep in to Executive for an issue with the rear hatch door after making the appointment online. When I got there, I was greeted by Gary who was very friendly. Gary kept me updated on the vehic More

by Mbutler331
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 13, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

Great communication from Gary during the repair process Gary answered all my questions and advised well. More

by Kmpatt
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 14, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Gary and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

I needed recall work done. Very friendly and great service. Gary is real easy to get a long with. And very professional I really was treated with a lot of respect More

by JJIMBO7918
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 13, 2023 -

JJIMBO7918 responded

Thank you for a great experience. I will definitely be back. Gary was very polite and professional and treated me with great respect.

Dec 14, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Gary and our team appreciate your business and hope to see you again soon!

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