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Executive Jeep - Service Center

North Haven, CT

4.7
1,245 Reviews

1,245 Reviews of Executive Jeep - Service Center

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April 14, 2023

Recall and service visit went smooth. Customer service rep was friendly explained the recall issue and answered my questions. More

by PSIREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Apr 16, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

April 13, 2023

Service and scheduling were wonderful took care getting me a ride home very respectful and caring More

by TENTWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 13, 2023

Always a pleasure getting my vehicle needs met, getting a diagnostic is a bonus. I appreciate the service and honesty provided by Alberto Bonet. I highly recommend your location services to my family and fri More

by BVAZQUEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alberto and our team, and we look forward to working with you again.

April 13, 2023

Service was on time, efficient, and attentive. My contact person, Ty Hubbard, reviewed the status of my recall and overall maintenance in detail and answered all of my questions. I was impressed w More

by Valerieobrien888@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Apr 14, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Ty had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

April 12, 2023

They were conscientious, helpful, welcoming. They explained things very well. They said the car would be ready same day — it was. This was the first time we were there and we are very pleased. More

by janetporrazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Ty Hubbard
Apr 12, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 12, 2023

Car is riding better than it has in a long time. Thanks for finding and correcting the issues. More

by ASHLIE_RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Executive Jeep responded

It has been a pleasure serving you, Ashlie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

April 11, 2023

Tyler was wonderful, quick, efficient and knowledgeable. He made sure my car was taken car if as soon as it was towed in. More

by Lpataky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Executive Jeep responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

April 08, 2023

Always a quick and professional visit. Staff is very knowledgeable and friendly. I was in and out in no time. More

by houle520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Executive Jeep responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

April 08, 2023

I have always been treated well at this dealership with patience and respect. My questions have been answered to my satisfaction. Everyone is so pleasant and kind. More

by MCCLAM213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 07, 2023

My last visit drove in for a flat tire with a screw in it I should have went to Town Fair tire. Tyler said it wouldn't cost anything said they'd get to it before lunch maybe then he said it'll be a half an h More

by JOANEH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
Apr 11, 2023 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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