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Executive Jeep - Service Center

North Haven, CT

4.7
1,252 Reviews

1,252 Reviews of Executive Jeep - Service Center

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March 15, 2023

Always a great experience with service was well as sales. we just purchased another Nissan from executive I believe we have purchased 5 cars total More

by BLICA007
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier she wonderful , Nick Ryan, Nick Wright, Nick Rivera
Mar 16, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

March 14, 2023

Taken care of very quickly! Thank you! Look forward to doing business with executive Nissan More

by NIZZY_1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Mar 15, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

March 14, 2023

Service was excellent. Appointment time was accurate. Service rep was very helpful. I asked for quote on brakes and he gave me all the info I needed. Service techs got my S More

by cparcells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 13, 2023

Tyler was great but in his absence upon picking up car they tried to up charge me way over the quote not once but twice before we paid what we were quoted via txt More

by SHELLYMATTEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Jeep responded

I am sorry for the miscommunication on our end with your advisor being off that day have we have updated our process when someone is off internal on our end ,if you would like to speak about if further please let me know.

March 11, 2023

Highly courteous, professional staff to promptly take care of our needs and assure us of the safety of our vehicle. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 11, 2023

The service advisor was excellent ! He was professional and knowledgeable and explained all options Quite pleased More

by GENTILESC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

March 10, 2023

Everything went smoothly and was in contact with me the entire time with updates. Thank you More

by JOANNAAFASULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Mar 13, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

March 10, 2023

The service I received was tremendous. The service department was nothing short of helpful and honored the coupon I had for a 39.99 full synthetic oil change with filter. More

by MATT.BWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Mar 13, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2023

They were quick, courteous and took care of what was needed. All areas are clean and well kept up, More

by Gutkincar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 10, 2023

Brought my brand new Jeep in for a known recall/campaign notice after calling Chrysler about the issue of my vehicle being stuck in FORM mode. Dealer told me there is no recall or campaign for my issue. I w More

by FENWAYHOWE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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