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Executive Jeep - Service Center

North Haven, CT

4.7
1,250 Reviews

1,251 Reviews of Executive Jeep - Service Center

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February 24, 2023

Comfortable waiting area, staff leaves the car better than they found it and they take the time to explain what the plan is. More

by EMWSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2023

Tre men dous w or k kee p i t u p exc ell ent More

by DRIPANIJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Feb 23, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leilanni met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

February 23, 2023

It’s a great dealership, everyone is friendly and very accommodating especially Jason in Service. More

by VITELLIROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Executive Jeep responded

Robert, Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

February 22, 2023

They are always very helpful and polite, and it didn’t take long at all. More

by chrisd1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 22, 2023 -

Executive Jeep responded

Chris, It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

February 22, 2023

Awesome. The whole experience was easy from making the appointment to getting the service done. More

by coachajc32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Alberto and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 21, 2023

Always such an easy process to get our maintenance done at Executive Nissan. Will never go anywhere else. More

by CBERNARDO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 21, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

February 21, 2023

Efficient, knowledgeable and helpful. The associates helped me understand all issues and make an informed decision. More

by GDPUGLIESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 21, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

February 20, 2023

My service guy was great kept me posted with what was going on. He also got my in and out with in the hour. More

by megcarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 21, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 20, 2023

Very clean, customer focused service at this dealership. I would recommend it to my friends. More

by fjb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 21, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 19, 2023

I paid over $1400 to get my car fixed and they never actually fixed my issue. They forgot to put a part back in (that I found thrown in the back seat of my car) and neglected to tell me so, I had to go More

by Grivera218*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Feb 20, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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