Frank Gargano
Frank Gargano at Executive Jeep
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Frank Gargano

Service Team Leader

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.5
57 Reviews

Dealership Experience

22 yrs, 4 mos

4.5

57 Reviews

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57 Reviews of Frank Gargano

October 14, 2024

Dealership Rating
Employee Rating

They were very kind and professional and prompt in the assessment and keeping me informed about what was going on. More

by gsrohleder
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 15, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

October 08, 2024

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Employee Rating

Executive Jeep completed an excellent service to my vehicle and I would recommend this dealership service department. More

by kimberlyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

October 02, 2024

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Always professional and goes above and beyond especially during challenging times like your systems being compromised. We can only learn hopefully do all that we can., More

by janiepinho
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

September 12, 2024

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The service I got there was excellent. All my questions were answered and kept me informed on what was going to happen. More

by jaybird222
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot

Sep 13, 2024

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2024

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Employee Rating

This dealership is very clean and everyone is nice and were not pushy at all. Very respectful of my time. More

by KRISTENBART
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Orsini, Donoven Calo , Kevin Reyes

Sep 08, 2024

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

September 03, 2024

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Employee Rating

This was the worst customer service I've ever had. This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I wa More

by kswen91
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Meyer

Sep 03, 2024

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Sep 03, 2024

kswen91 responded

You can call or e-mail me.

August 31, 2024

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Employee Rating

Always a great experience and super friendly staff. If you're looking for a new or used vehicle I strong recommend Executive Jeep. More

by houle520
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 01, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2024

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This dealership is number 1. I cannot tell you how informative the staff is. Keep up the good work. More

by RC663
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Benot, Tyler J. Leopizzo , Gary Grote

Aug 26, 2024

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 23, 2024

Dealership Rating
Employee Rating

Gary is wonderful professional he's professional courteous Karen thoughtful Gary help me out very much I appreciate this man thank you Gary thank you Gary thank you More

by plunkettvesmire11
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Benot, Tyler J. Leopizzo , Gary Grote

Aug 24, 2024

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gary and our team, and we look forward to working with you again.

August 23, 2024

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Employee Rating

They are always responsive, available and willing to help with anything I need for my car. More

by MREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot, Arianna Rivera, Matt Moody, Donoven Calo , Reinaldo Figuerora

Aug 24, 2024

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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