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Executive Kia

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.8
2,892 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,892 reviews

June 09, 2022

Service delivered in a timely manner. Also courteous and the waiting area was comfortable. Good job More

by Larry.willard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Jun 10, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

June 09, 2022

The service department always treats their customers with respect and the repair rates are very competitive. A good experience. More

by HARKINS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Brian Roush, Jovan Teague
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Jun 09, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 08, 2022

Always on time, very courteous, so far I’m very happy with the dealership! Would recommend them to anyone More

by CAROLFAGAN1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Jun 09, 2022 -

Executive Kia responded

Carol, Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

June 08, 2022

Staff were pleasant and easy to communicate with. They outlined all repairs and costs in detail and kept me updated on any changes/deviations from what was authorized. More

by mkostiuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Jun 08, 2022 -

mkostiuk responded

Thanks!

June 07, 2022

No I was extremely dissatisfied, I have never in my life have been charged money for my car to sit on a lift for 3 hours. More

by HEIDI.KOVACH
Customer Service
Recommend Dealer
No
Employees Worked With
Brian Roush
Report | Print
Jun 08, 2022 -

Executive Kia responded

We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

June 07, 2022

The staff was very courteous and accommodating. We had a few hiccups but they worked to resolve it. More

by RIA30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney McNelis, Carlos Trindade, Sarina Pompei
Report | Print
Jun 08, 2022 -

Executive Kia responded

Thank you for your business. We appreciate you taking the time to leave us a review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Goglettino General Manager

June 07, 2022

Great customer service. They had me in and out the wait wasn’t long at all. More

by DUBOSEAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Jun 08, 2022 -

Executive Kia responded

Thank you for taking the time to leave us a review. We look forward to serving you in the future. Carl Maratta Service Manager

June 06, 2022

Prompt, courteous, fast service. Car taken in at scheduled time. Kept me informed of service progress. More

by dpilarczyk50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Report | Print
Jun 07, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that Jovan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

June 06, 2022

This is a totally customer friendly dealership having our best interests always in mind. The service is timely and the cost is right. More

by Hansonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 02, 2022

Support staff in service very attentive and knowledgeable always with a friendly face And passion for their work. They are good at relieving stress of the consumer. They keep us posted with updates More

by PATDENM380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chin, Brian Roush, Russ Kastner
Report | Print
Jun 02, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

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