Executive Kia - Service Center

Great as always. Loved the walk around video. Every dealership should learn by your example. Loved the walk around video. Every dealership should learn by your example. More

I was told when my oil change maintenance was conducted that everything tested out fine. The car had difficulty starting and come to find out the battery was no good. I had to come back the next business d that everything tested out fine. The car had difficulty starting and come to find out the battery was no good. I had to come back the next business day to have a new battery installed. What other tests/services were not done when I was told they were done? More

Very professional. Scheduled a time convenient for me. Sent me a video on how my vehicle was doing. Scheduled a time convenient for me. Sent me a video on how my vehicle was doing. More

I’ve been coming here since 1998. Two Saturns and two Kias and I wouldn’t go anywhere else!! Always professional and friendly. I continue to have my vehicles serviced here. Two Saturns and two Kias and I wouldn’t go anywhere else!! Always professional and friendly. I continue to have my vehicles serviced here. More

Service is great but sales is disappointing! Didn't get back to us about purchasing new Telluride. Didn't get back to us about purchasing new Telluride. More

I went in for a routine oil change and he casually mentioned it was time for the 'big one.' I said about how much will that be and he said oh yeah that's the expensive one but you're gonna need it, an mentioned it was time for the 'big one.' I said about how much will that be and he said oh yeah that's the expensive one but you're gonna need it, and quoted me around $1600; of course after I conceded and left my car with them, he called to tell me I would need another big repair, something that they had already seen my car and hadn't mentioned, but OK sure whatever. The total ended up being 2300. 1700 of that was labor costs. I had asked about a side panel that was hanging off. He looked up the cost of it and said, oh my $375, I wouldn't even do that to my mother and I hate her. I will find you the part and get it for you for free. That is what he said, however, after more than two months and several phone calls on my part, no phone calls on his part, and speaking to him at least twice, where he said that he would get the part, I've heard absolutely nothing. The last message I left Didn't even garner a response. I have been a loyal customer at Executive Kia since I purchased my car in 2020, but I will be taking my business elsewhere. The only service they're really good at is lip service. More

the guys at the dealership are great. Couldn't ask for better. On the other hand,, the kia car company itself sucks and I tell anyone who will listen every chance I get Couldn't ask for better. On the other hand,, the kia car company itself sucks and I tell anyone who will listen every chance I get More

Harrison and the whole staff are great. They explain any issues my car is having and the best way to handle it. I trust the information they are telling me and have had nothing but positive They explain any issues my car is having and the best way to handle it. I trust the information they are telling me and have had nothing but positive experiences there. More

They got me in and out very quickly. They got me in and out quickly and efficiently and did phenomenal with my mom's car. They got me in and out quickly and efficiently and did phenomenal with my mom's car. More

Executive Kia has been very helpful with getting my car back in order. The process has always been smooth and the service has been friendly and knowledgeable. back in order. The process has always been smooth and the service has been friendly and knowledgeable. More