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Executive Kia - Service Center

Wallingford, CT

4.7
1,354 Reviews

1,354 Reviews of Executive Kia - Service Center

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March 12, 2024

Great experience as always! Car was ready when promised and I recommend this dealership Thank you More

by Pam
Recommend Dealer
Yes
Employees Worked With
Don't remember..chin Chang helped at pick up as it was after hours
Mar 12, 2024 -

Executive Kia responded

Hi Pam: Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

March 11, 2024

They are absolutely amazing always there when you need them even if it's a small maybe minor concern that's bothering you they are always there to help! More

by DEDIPAL66MA
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 03, 2024 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

March 08, 2024

My experience went nice and smooth. They provided great communication and service. They are on time. More

by msvanessa
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Jul 03, 2024 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

March 08, 2024

I rated this as a great dealership already but it did not go Through….good Location, good personnel More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Executive Kia responded

Thank you so much for your kind words, Fred, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 08, 2024

Unfinished. I have been waiting to hear about a part for an important repair, but have not heard from the dealership yet. More

by Kevin.cavallaro
Recommend Dealer
Yes
Employees Worked With
Rick
February 29, 2024

Consistent service and reasonable prices are always expected and counted on. Appointments are available pretty easily. More

by SDTEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

February 27, 2024

Very good. The employees checked with the car owners to be sure they were attended to. More

by TANCELLA392
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Feb 27, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

February 24, 2024

It's was great because he take care of me and help me he and everybody else the was there very nice people thank you so much More

by Rodriguezivelisse275
Recommend Dealer
Yes
Employees Worked With
Reck
Feb 25, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

February 24, 2024

Always greater with a smile and always informed on status of vehicle Always greeted with a smile and always informed on status of vehicle. Service is always finished on time More

by JENNIFER60268
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 25, 2024 -

Executive Kia responded

Jennifer, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

February 21, 2024

Great car! Good service! The dealership is clean and professional. I like to look at the new cars in the lot. I enjoy seeing people drive away happy. More

by Mman
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 22, 2024 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. Rick and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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