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Executive Kia - Service Center

Wallingford, CT

4.7
1,354 Reviews

1,354 Reviews of Executive Kia - Service Center

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February 20, 2024

Very professional and kept me informed on the status of my Kia! Harrison, and his team made me feel confident I chose the right dealership to service my vehicle. Thank you! I'm very happy with how my car i More

by sfair381
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Feb 21, 2024 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Harrison met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

February 16, 2024

Good service, attentive staff. No. They were excellent and the car was clean and good. More

by wodenschild
Recommend Dealer
Yes
Employees Worked With
Rick Paranath
Feb 16, 2024 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

February 15, 2024

The visit was completed earlier than estimated ? ? Harrison Stone was very professional, knowledgeable, and courteous. Two thumbs up ?? ?? More

by kurt3694
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Feb 15, 2024 -

Executive Kia responded

Kurt, Thanks for sharing your thoughts about your experience with Executive Kia. Harrison and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 13, 2024

Hi Clean facility and staff goes above and beyond to be sure customer is aware of what's going on with their vehicle. More

by Khertweck
Recommend Dealer
Yes
Employees Worked With
Adam Marino, Adam Marino
Feb 13, 2024 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

February 08, 2024

Excellent customer service and turnaround time. Everything was explained clearly and I was kept informed. More

by Shonnamarshall99
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Feb 09, 2024 -

Executive Kia responded

Shonna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

February 08, 2024

The problem with my stereo has not been solved. It is been in the dealership six times since I purchased it. . You have replaced the plug you have placed the wiring harness and you even placed the More

by Dan.Rosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino, Adam Marino
Feb 12, 2024 -

Executive Kia responded

Dan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carl Maratta Service Manager

February 08, 2024

Fast and helpful. Very helpful in telling me what was wrong with my car and what was the most important to get fixed. More

by Angeleah.lucia
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Feb 09, 2024 -

Executive Kia responded

Angeleah, It's great to hear that Harrison was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

February 07, 2024

Excellent customer service and support. The whole staff is friendly including the sale department A very clean dealership More

by kennethpittman
Recommend Dealer
Yes
Feb 07, 2024 -

Executive Kia responded

Kenneth, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

February 05, 2024

Great service Staff was friendly and informative and very pleased with automobile work Done on my vehicle and the extra care that was given More

by kja
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Feb 06, 2024 -

Executive Kia responded

Thank you for your very kind review. Harrison and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

February 03, 2024

Service was professional and courteous. Job completed in less time than estimated. No added comments More

by ROBERTELUNDBERG
Recommend Dealer
Yes
Employees Worked With
Adam Marino, Adam Marino
Feb 03, 2024 -

Executive Kia responded

Thank you, Robert! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia! Carl Maratta Service Manager

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