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Executive Kia - Service Center

Wallingford, CT

4.7
1,356 Reviews

1,356 Reviews of Executive Kia - Service Center

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April 20, 2023

Attentive, responsive, fixed the problem! Rick went out of his way to make right on an oversight. Much appreciated! Friendly staff! More

by DH0RVATH67
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 20, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 18, 2023

The staff was super friendly and my car was looked at quickly and my issue was resolved More

by MCENM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang
Apr 18, 2023 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

April 14, 2023

Great guys awesome customer service will definitely come back to you guys. Everything was done on time professionally. More

by Sergioscars7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

April 10, 2023

The overall experience was very good. Dave was very nice. Harrison in service and Jesse in parts weee great to work with. All were very pleasant and helpful to deal with. I would recommen More

by NAPPIBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Alderman
Apr 11, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 10, 2023

Helpful, respectful and thorough. Did a great job, definitely will be bringing my car back More

by Mcutler0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

April 10, 2023

Never disappoints me service always to complete and correct. On time service and time efficiency More

by RNORENE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Apr 11, 2023 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

April 10, 2023

Harrison was excellent and went above and beyond to relief my stress about my issue with my car. He explained everything thoroughly and really helped me out with my unfortunate situation. The mechanic More

by kyrajersey
Recommend Dealer
Yes
Employees Worked With
Harrison
Apr 11, 2023 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

April 10, 2023

Very happy that they were able to squeeze me in so quickly and get the problem solved More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Executive Kia responded

Thank you for your kind review, Lori! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia! Carl Maratta Service Manager

April 10, 2023

Always have a good experience dealing with service department especially Rick. He is professional and knowledgeable and provides a clear accurate explanation of requested service items. More

by BONBNBAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Executive Kia responded

Thank you for the kind words for Rick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

April 07, 2023

I've had a very enjoyable experience so far dealing with this dealership and especially Harrison More

by danaklemyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Executive Kia responded

Dana, Thank you! Harrison and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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