Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Katie Rice
Katie Rice at Executive Kia
Refer Me

Katie Rice

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
4.8
244 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

4.8

244 Reviews

Write a Review

244 Reviews of Katie Rice

April 18, 2024

Dealership Rating
Employee Rating

They were very attentive n I am glad I went there with my Kia. Good service! Thanx More

by PrettyLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 20, 2024

Executive Kia responded

Thank you for the five-star rating for our service department! We appreciate your business. Carl Maratta Service Manager

April 17, 2024

Dealership Rating
Employee Rating

Very pleasant . . Everything went Well n I was Satisfied. Thank you….Didn’t have to wait for hrs! In n Out👍🏼 More

by PrettyLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 17, 2024

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

April 12, 2024

Dealership Rating
Employee Rating

Everyone at Kia in Wallingford is helpful and informative. Harrison was very accommodating and made sure my maintenance service appointment was on time. More

by ferraroelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Rachel Marshall

Helpful
Report | Print
Apr 13, 2024

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad Harrison was able to help, and we hope to see you again! Carl Maratta Service Manager

January 19, 2024

Dealership Rating
Employee Rating

Always great service and honest advice. Love that I don't have to worry about bargaining when I buy a car from them. More

by SINJABIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino

Helpful
Report | Print
Jan 19, 2024

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

January 18, 2024

Dealership Rating
Employee Rating

I was extremely satisfied with the service I received. Katie was fantastic. I typically stay away from having Amy service done on my car at the dealership but I so glad I chose to use the dealer this t More

by LUVLINDZ62574321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 18, 2024

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 17, 2024

Dealership Rating
Employee Rating

Little to no communication. Constantly having to call for information. Never updated on vehicle, almost as if they are waiting for you to call instead of being helpful and getti More

by JBENITO14
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Marino

Helpful
Report | Print
Jan 18, 2024

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

January 17, 2024

Dealership Rating
Employee Rating

Rick in service is amazing and is very knowledgeable in his job. Always accommodating. Katie if Rick is not there is also my go too. More

by JOEANDVICSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone

Helpful
Report | Print
Jan 18, 2024

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

January 17, 2024

Dealership Rating
Employee Rating

The service staff are knowledgeable, don't push unneeded services, and provide a warm, welcoming environment. More

by KELLYJEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Helpful
Report | Print
Jan 18, 2024

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business, Kelly, and hope to see you again soon! Carl Maratta Service Manager

January 17, 2024

Dealership Rating
Employee Rating

Staff goes beyond to help customer service to ensure they are happy with their service experience More

by skmod88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Carl Maratta, David Barschow, Harrison Stone, Jesse Mies , Adam Marino

Helpful
Report | Print
Jan 18, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

January 17, 2024

Dealership Rating
Employee Rating

I Love Executive Kia, everyone is great and very helpful. I yank you Chin and Rick. More

by afdaa01AnnaDAnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Joe Ortiz, Rick Parbhunath, Jorge D Dominguez, Carlos Trindade, Carl Maratta, David Barschow, Harrison Stone , Adam Marino

Helpful
Report | Print
Jan 18, 2024

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

1
2
...
25

Dealership Inventory (218 Vehicles)

new 2024 Kia EV6 car, priced at $51,403
2024 Kia EV6
new
Snow White Pearl exterior
Automatic
All-wheel Drive
$51,403
View Details
new 2024 Kia EV6 car, priced at $43,764
2024 Kia EV6
new
Glacier exterior
Automatic
Rear-wheel Drive
$43,764
View Details
used 2024 Kia Seltos car, priced at $28,353
2024 Kia Seltos
used
Dark Ocean Blue/White Roof exterior
Automatic
All-wheel Drive
$28,353
View Details
used 2023 Kia Forte car, priced at $21,990
2023 Kia Forte
used
Currant Red exterior
Automatic
Front-wheel Drive
$21,990
View Details
used 2021 Hyundai Ioniq EV car, priced at $20,817
2021 Hyundai Ioniq EV
used
Electric Shadow exterior
Automatic
Front-wheel Drive
$20,817
View Details
new 2024 Kia Sportage car, priced at $38,469
2024 Kia Sportage
new
Ebony Black exterior
Automatic
All-wheel Drive
$38,469
View Details
View All Inventory