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Executive Kia - Service Center

Wallingford, CT

4.7
1,373 Reviews

1,373 Reviews of Executive Kia - Service Center

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November 26, 2022

The service was the top of the line. Fast. Friendly, and courteous. Wnen the repairs were completed they walked me to the car thanked me for my patronage and the car was even vacuumed o More

by bigdaddyray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 25, 2022

The front counter was very respectful and helpful for all my needs. They were right on schedule for my appointment. More

by BRUNO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

November 25, 2022

Friendly, efficient, and thorough staff! Harrison Stone was helpful and informative while my car was serviced. More

by MATTHEWCGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
Nov 26, 2022 -

Executive Kia responded

Matthew, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 25, 2022

The team was professional and prompt. My car was fixed ahead of schedule which was a pleasant surprise! More

by ALEXANDRA.LANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Nov 26, 2022 -

Executive Kia responded

Alexandra, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 24, 2022

On time. Comfortable waiting area. The gentleman doing work explained everything very well and asked before he rotated tired. Very nice man. More

by Maureen Curtiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Executive Kia responded

Maureen, Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 24, 2022

The hospitality will f kindness is always awesome! I’m greeted with smiles and always an update of service about my vehicle-honestly. More

by MICHELLE_BROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Executive Kia responded

Michelle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 23, 2022

I would recommend this friendly, knowledgeable staff at Executive Kia I'll keep coming back for service! More

by Adonica Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Executive Kia responded

Adonica, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

November 23, 2022

I find this aspect of the performance survey superfluous and suggest you explore discontinuing it. More

by TOCONN24551
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

November 22, 2022

I bought a car from here, if that does not show loyalty, nothing else will. More

by JAMESSHORTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
Nov 23, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 19, 2022

All start was very courteous and great to work with and the service was excellent More

by stanandsam199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

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