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Executive Kia - Service Center

Wallingford, CT

4.7
1,370 Reviews
Call Service Center (203) 949-7480

1,370 Reviews of Executive Kia - Service Center

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November 25, 2022

The team was professional and prompt. My car was fixed ahead of schedule which was a pleasant surprise! More

by ALEXANDRA.LANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
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Nov 26, 2022 -

Executive Kia responded

Alexandra, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 24, 2022

The hospitality will f kindness is always awesome! I’m greeted with smiles and always an update of service about my vehicle-honestly. More

by MICHELLE_BROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Executive Kia responded

Michelle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 24, 2022

On time. Comfortable waiting area. The gentleman doing work explained everything very well and asked before he rotated tired. Very nice man. More

by Maureen Curtiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Executive Kia responded

Maureen, Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 23, 2022

I would recommend this friendly, knowledgeable staff at Executive Kia I'll keep coming back for service! More

by Adonica Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Executive Kia responded

Adonica, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

November 23, 2022

I find this aspect of the performance survey superfluous and suggest you explore discontinuing it. More

by TOCONN24551
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

November 22, 2022

I bought a car from here, if that does not show loyalty, nothing else will. More

by JAMESSHORTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
Report | Print
Nov 23, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 19, 2022

All start was very courteous and great to work with and the service was excellent More

by stanandsam199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 19, 2022

Car recalls were fixed as promised and service was completed. Everyone was courteous and professional. More

by LMRSLLC1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 18, 2022

They were friendly and knowledgeable. They explained what they will do and then what they did. They also worked to accommodate me with my car needs according to my time and finances. I More

by gpmatias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Nov 20, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

November 16, 2022

I was very pleased with my dealings with the service department from the beginning with getting my vehicle towed to Executive right through the service being completed. More

by bobbyloric
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Nov 17, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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