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Executive Kia - Service Center

Wallingford, CT

4.7
1,368 Reviews

1,368 Reviews of Executive Kia - Service Center

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November 07, 2022

Been going there for years. Always pleasant to work with . They help me with all my issues. More

by U15444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 05, 2022

I have had no complaints so far from this service department since I have been bringing my car here More

by aaddaamm2
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

November 04, 2022

Great experience from drop off to pickup! Everything done as promised, and on time. Will definitely return. More

by KC from OC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

KC from OC responded

All ok

November 03, 2022

They were very helpful with everything from the car rental to bring back my car to fix the clock. More

by KELLYMILLIKEN369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Executive Kia responded

Kelly, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 03, 2022

Outstanding, professional and prompt service department. Everything was handled beyond my expectations. Friendly and courteous interaction with the service manager. Very pleased and recommend this serv More

by BIRDLURE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

November 02, 2022

I have to say that everyone at the Kia dealership was very pleasant and helpful. My wait time was very short More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Nov 03, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 01, 2022

Customer service is always #1 at Executive KIA! And they proved that again. Keep up the good work!!! More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Executive Kia responded

Thanks, Tony. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 01, 2022

Hi, been going to executive Kia for over 10 yrs and alway impeccable Customer service and always did a great job on my car services. More

by Myra_edmanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Nov 01, 2022 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia, Myra. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 31, 2022

Great customer service and friendly staff, always willing to help out. My number one place More

by GIOVANNA_LITRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Nov 01, 2022 -

Executive Kia responded

Thank you, Giovanna! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 31, 2022

They make you feel like family. Never have to wait too long. Always keeps us informed as to status of the service in our car. More

by Doreen Piscitelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Brian Roush
Oct 31, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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