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Executive Kia - Service Center

Wallingford, CT

4.7
1,367 Reviews

1,367 Reviews of Executive Kia - Service Center

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October 27, 2022

Kindness, timely, thorough, clean. Staff is always friendly and greets me by name. Accommodating when they can be. More

by SOUCYAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

October 26, 2022

Timely and professional team of workers that kept me informed on the service and completion. More

by Rocco0718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 24, 2022

I love Kia. Rick is wonderful and I would not take my vehicles anywhere else!!! More

by tinapelotte.tp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 25, 2022 -

Executive Kia responded

Tina Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

October 22, 2022

Always a pleasure to do business with. The staff is always accommodating and pleasant. I only take my car for service to this establishment More

by Smalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 22, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 21, 2022

I always have received excellent service when I've either brought my car in for service or to ask questions about new vehicle's. More

by SZIGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 22, 2022 -

Executive Kia responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 20, 2022

Everything was done at a reasonable time when part finally came in was completed by en of the day More

by Tom ouellette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia; we look forward to having you as a valued customer for many years to come, Tom. Carl Maratta Service Manager

October 20, 2022

Executive care is a good company to do business with their nice people they treat you with respect and they do what they’re supposed to do when they say they’re going to do it all in all good company More

by pontejames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us, James. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 20, 2022

Had my car towed to Kia because it wouldn't start. I was away but Rick contacted me immediately and he said he couldn't find anything wrong. Tested the battery and started the car every day to make su More

by Sah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

October 19, 2022

Overall good but unhappy with the fact that I paid near 1 grand for 60000 mile service shortly before engine failure.It also would be a positive if a free oilchange instead of free car wash was offered. More

by CHRIS.CROCCO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Executive Kia responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out to us directly if you have any questions or concerns, we're always happy to help! Carl Maratta Service Manager

October 19, 2022

Fast and friendly service. comfortable waiting area. Courteous and professional at all times. Fair prices. More

by CAROLYNMACDUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 20, 2022 -

Executive Kia responded

Thank you, Carolyn, for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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