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Executive Kia - Service Center

Wallingford, CT

4.7
1,365 Reviews
Call Service Center (203) 949-7480

1,365 Reviews of Executive Kia - Service Center

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October 12, 2022

Everyone is very friendly, courteous and they are excellent at answering all of your questions promptly. More

by heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Executive Kia responded

Heather, Thanks for sharing your thoughts about your experience with Executive Kia. Carl and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 12, 2022

Perfect service and professional job. ,as customer we just want to enjoy and trust Kia More

by JAMESLIAN70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 13, 2022 -

Executive Kia responded

James, Thank you for taking the time to share your feedback with us. Carl and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 12, 2022

Always helpful and very flexible. They always look out for what is right for you and your vehicle. More

by SCOTT_BLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 13, 2022 -

Executive Kia responded

Scott, Thank you for your very kind review. Carl and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

October 10, 2022

New to this dealership. Didn’t purchase my car from them but would consider when ready to buy again. Very good customer service in both setting up appointments, parts depar More

by Bebe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 11, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

October 10, 2022

It’s always a great experience coming to executive kia. Everyone is always friendly and accommodating! More

by TIFFANYLEE.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Oct 11, 2022 -

Executive Kia responded

Tiffany, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 08, 2022

Service was absolutely amazing very attentive and kind and handled all problems and customers professionally More

by Elijah.hampton15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience, Elijah! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

October 08, 2022

They took it on time worked on it very professionally in a short period of time and explained everything in detail More

by Roy Rinaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 10, 2022 -

Executive Kia responded

Thank you so much for your kind words, Roy, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

October 06, 2022

When the door handle on our 2018 Niro broke, I called service and Brian Roush ordered a replacement part and once it arrived I came down and he installed it in quick order. The new part looks better than More

by PeteS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Oct 07, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 06, 2022

The staff at KIA are great! They communicate what is going on with the car and are very friendly More

by HARTWIGL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 07, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

October 04, 2022

Much better experience than my last time there for length of time waiting for the oil change to be completed More

by CASSIEVERCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

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