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Executive Kia - Service Center

Wallingford, CT

4.7
1,368 Reviews

1,368 Reviews of Executive Kia - Service Center

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October 06, 2022

The staff at KIA are great! They communicate what is going on with the car and are very friendly More

by HARTWIGL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 07, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

October 06, 2022

When the door handle on our 2018 Niro broke, I called service and Brian Roush ordered a replacement part and once it arrived I came down and he installed it in quick order. The new part looks better than More

by PeteS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Oct 07, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 04, 2022

Much better experience than my last time there for length of time waiting for the oil change to be completed More

by CASSIEVERCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

October 04, 2022

Excellent service. Clean waiting area. Done when I was told it would be. Thank you. More

by srub588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

srub588 responded

Great service!

October 04, 2022

The service and sales staff are awesome. I would not buy from anyone else or have my car serviced from anyone else. They treat you like family here. More

by BFRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Brian Roush
Oct 05, 2022 -

Executive Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 03, 2022

Best Dealership. Make you feel completely comfortable and that you can trust everything they say. It’s why I travel 45 mins past other Kia dealerships to go here. N More

by MELCFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Katie and our team met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

October 03, 2022

Executive Kia is always accommodating with polite service members who usually can answer any questions We have had regarding our 2019 Kia Serento More

by MIM10065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 29, 2022

Great service as all ways! Wish they were a bit faster but they do a lot. More

by Kelz1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia; we look forward to having you as one of our valued customers for many more years to come. Carl Maratta Service Manager

September 27, 2022

The service dept explained what was wrong and what was covered and called and kept me informed of the time it took More

by iglevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Executive Kia responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

September 26, 2022

This is a great KIA dealership and they are very customer and service oriented there. More

by GONZALEZJAEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Executive Kia responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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