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Executive Kia - Service Center

Wallingford, CT

4.7
1,368 Reviews
Call Service Center (203) 949-7480

1,368 Reviews of Executive Kia - Service Center

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September 26, 2022

They were very efficient and kept me in the know of what was doing on with my car. More

by skurtz1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

September 26, 2022

As always, great job once again, would highly recommend Executive KIA for your repair needs. More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Sep 26, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

September 25, 2022

The staff was very friendly, helpful, and very accommodating. My appointment was timely and the oil change was less than one hour, as requested. More

by Pattyoboudreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Patty, and we look forward to working with you again. Carl Maratta Service Manager

September 21, 2022

It was very well put together, had many amenities for our comfort while we waited, and the customer service from every employee was perfect! More

by sarahmichelleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Sep 22, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 19, 2022

Impeccable service. Good honest work, considerate about my needs, didn’t try to oversell, just did exactly what I needed done. Great Customer care service. Regards, E More

by olenab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Sep 20, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, Elena, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

September 17, 2022

The beginning was a little trying, the end result was great thanks to Katie Rice. 👍 More

by ELLENMARIE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Katie met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

September 13, 2022

Oil change was done quick and very clean. Got me right in and out on time. More

by jgbotz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Sep 14, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 11, 2022

Very pleased. Professional people, no shady gimmicks or up sell practices. Should the need arise would gladly use again. More

by Petedogg69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Sep 12, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

September 09, 2022

Everyone was helpful and friendly. Tried troubleshooting the issue with me before scheduling the appointment and was able to get me in quickly. More

by Cvanderrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Sep 11, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 07, 2022

Service Manager Brian Roush has always been there when I need him. Recently my rear brakes needed replacing and a phone call to him got me an appointment that same day and my brakes done the next day. Would More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Sep 07, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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