1,369 Reviews of Executive Kia - Service Center
The best people, u highly recommend executive kia to all my friends and family. I have been going there for 9 yrs. And I wouldn't go anywhere else. Anna my friends and family. I have been going there for 9 yrs. And I wouldn't go anywhere else. Anna More
Service department took me right away and kept me well informed. Greeted immediately and taken to my car when all done. informed. Greeted immediately and taken to my car when all done. More
Very fast service and very kind service writers they always make me look forward to seeing them on future visits always make me look forward to seeing them on future visits More
Always a good experience here. Everyone is very nice and knowledgeable. Love that they take the time to go over the service that was done and always ask if I ever have any question Everyone is very nice and knowledgeable. Love that they take the time to go over the service that was done and always ask if I ever have any questions or concerns. You can tell they actually care about their customers. More
My problem is more related to Kia as a company, but also partially to the dealership. My car’s engine blew and needed to be replaced. Kia (as a company) was absolutely no help in my situation. My engine got partially to the dealership. My car’s engine blew and needed to be replaced. Kia (as a company) was absolutely no help in my situation. My engine got recalled, but I ended up having to pay out-of-pocket anyway. I was working with Rick from the service department. He was amazing; however, he took an extended leave while my case was open, and was unavailable for a long time. The other people in the service department have no communication with each other or with their customers. They seldom called me with updates. At one point, I called t he dealership 4 times in the span of a week just to ask for an update. Every time I called, they told me the service manager would call me back. He never called me. I finally got my car back, but this experience was nothing short of a headache. Jojo and Rick are amazing and if they were the only ones there I would give them five stars. More
Quick and friendly service. My son enjoyed the vending machine snacks and everyone was very sweet with him. Thank you for your help with our car! My son enjoyed the vending machine snacks and everyone was very sweet with him. Thank you for your help with our car! More
Friendly service and making a appointment for service was easy clean place and a big showroom easy clean place and a big showroom More
My husband went there because of the recall and they told us that we had to pay for an oil change to prove that the engine was failing and that it was going to be $700 when we get back to put a solution in t us that we had to pay for an oil change to prove that the engine was failing and that it was going to be $700 when we get back to put a solution in the motor. They overfilled the oil so that when we got back after 1000 miles it looked like it wasn’t consuming too much oil. We checked it as soon as we got home so we know. More