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Executive Kia - Service Center

Wallingford, CT

4.7
1,369 Reviews

1,369 Reviews of Executive Kia - Service Center

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August 16, 2022

The best people, u highly recommend executive kia to all my friends and family. I have been going there for 9 yrs. And I wouldn't go anywhere else. Anna More

by ANNAKLECHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Aug 17, 2022 -

Executive Kia responded

Anna, thank you for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

August 14, 2022

Service department took me right away and kept me well informed. Greeted immediately and taken to my car when all done. More

by FRANMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Jovan Teague
Aug 15, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

August 12, 2022

Very fast service and very kind service writers they always make me look forward to seeing them on future visits More

by CHARLENELESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chin, Brian Roush
Aug 15, 2022 -

Executive Kia responded

Charlene, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

August 12, 2022

They did everything in a timely matter. Very helpful to my family and I. They were always keeping us updated. More

by Marabruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Aug 15, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

August 12, 2022

I am very grateful for the service, excellent staff very professional .Recomendado 100 l⭐️⭐️⭐️⭐️⭐️.Excellent job More

by ADISROMERO1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Aug 15, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

August 10, 2022

Always a good experience here. Everyone is very nice and knowledgeable. Love that they take the time to go over the service that was done and always ask if I ever have any question More

by G.DESTINYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Aug 10, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

August 09, 2022

My problem is more related to Kia as a company, but also partially to the dealership. My car’s engine blew and needed to be replaced. Kia (as a company) was absolutely no help in my situation. My engine got More

by Modern_Hippie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Aug 13, 2022 -

Executive Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, but appreciate your very kind words for Jovan and Rick. We do truly appreciate your business. Carl Maratta Service Manager

August 09, 2022

Quick and friendly service. My son enjoyed the vending machine snacks and everyone was very sweet with him. Thank you for your help with our car! More

by ALYSSE.HOAGLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna?, Brian Roush
Aug 10, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

August 07, 2022

Friendly service and making a appointment for service was easy clean place and a big showroom More

by Elvisrivera071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Aug 08, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

August 06, 2022

My husband went there because of the recall and they told us that we had to pay for an oil change to prove that the engine was failing and that it was going to be $700 when we get back to put a solution in t More

by Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No comment
Aug 11, 2022 -

Executive Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Kathryn, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Carl Maratta Service Manager

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