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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews

1,376 Reviews of Executive Kia - Service Center

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May 13, 2022

friendly & courteous. . very efficient in timely manner from moment answering the phone to set the appointment onto the day of service.. always addressing me by name, not More

by WEEHT2020CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
May 16, 2022 -

Executive Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

May 12, 2022

Seems like they are trying to get all problems taken care of and are concerned. More

by NVY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Roush
May 12, 2022 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

May 12, 2022

Always have had great service from Executive KIA. Brian has always been honest and through when it comes to addressing my service needs. I would highly recommend Executive KIA!! More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
May 12, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us, Tony. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again! Carl Maratta Service Manager

May 12, 2022

Good place to take your car. I used the coupon they sent me and it was honored. More

by JCONWAY4
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
May 12, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

May 11, 2022

Excellent service! Very knowledgeable! My car was super clean when returned. I recommend this dealership to people who I run into!!! All around excellent More

by melisjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
May 12, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 11, 2022

Always fast friendly service. My car wouldn"t start in the morning and I had several Dr appointment.s I got an appointment from JoJo that day and my car was ready by end of busine More

by ALANEDACHAR51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague, Russ Kastner
May 11, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

May 10, 2022

Customer service is always great. The waiting area is clean and comfortable. One of the best dealerships I’ve ever had to deal with! More

by DH0RVATH67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

May 10, 2022

Friendly, professional and kept their word on time. Did not push extra stuff or service. More

by BLACKDRAGONTKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
May 11, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

May 10, 2022

Very Good service, people are very friendly,they know what they do, they take the time to check your need. More

by PAMEMURPHY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
May 10, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

May 09, 2022

Cheerful courteous staff, explained what service would be performed, established 2 hours wait finished within 90 minutes and walked me to my car when we were finished. More

by DEBMAST4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
May 10, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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