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Executive Kia - Service Center

Wallingford, CT

4.7
1,361 Reviews

1,361 Reviews of Executive Kia - Service Center

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April 08, 2022

This is one of the best services that I have received from Executive Kia. Jovan was very nice and answered all of my questions and concerns. More

by WILLIAMGAVIASR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague, Russ Kastner
Apr 08, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, William. We appreciate your feedback and great rating. We're glad to hear that Jovan was able to help, and we hope to see you again. Carl Maratta Service Manager

April 08, 2022

My service advisor is awesome he always helps me out in every way he can. My experience with the service department over 5 years has been awesome More

by CHARLENELESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Executive Kia responded

Thank you for sharing your thoughts about your experience with Executive Kia. We appreciate your business over the years. We look forward to having you as one of our valued customers for years to come. Carl Maratta Service Manager

April 08, 2022

Executive Kia has always had a great service department. They are courteous from booking an appointment to finalizing the service. They point out what was done and what needs to be addressed with an explana More

by RICKCO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Apr 08, 2022 -

Executive Kia responded

Thank you for the kind words for our service department, Rick! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Carl Maratta Service Manager

April 08, 2022

Wonderful people and great service. Very clean and everything was fast and on time. Great job More

by ellentasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan Teague
Apr 08, 2022 -

Executive Kia responded

Thank you for your business, Ellen. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

April 07, 2022

The guys behind the service counter are very kind and professional and help make every visit, whether routine service or unexpected engine issues, pleasant. They speak to you as soon as you walk in and s More

by ERNESHA G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 08, 2022 -

Executive Kia responded

It has been a pleasure serving you, Ernesha. Quality customer service is always our number one priority, and we're happy to hear that our crew always meets your expectations. We appreciate you taking the time to leave us this outstanding review. Thank you again for choosing Executive Kia; we look forward to having you as one of our valued customers for many more years to come. Carl Maratta Service Manager

April 06, 2022

My check engine light came on. It happened in February too. They replaced my knock sensor at no charge. Very helpful More

by MIKESTELLO3412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Executive Kia responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

April 06, 2022

Easy to work with, kept me informed of the process, very friendly. Jovan was very friendly and helpful. More

by Freed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 07, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with Jovan and our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

April 06, 2022

They took my car the same day I called and fixed it by the end of the day. I needed to get back to NJ, so I really appreciated them working so quickly to repair my car. Everyone I dealt with was super fri More

by irish1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 07, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

April 05, 2022

Brian was very courteous and knowledgeable. He answered all my questions. My entire experience with Executive Kia Service Department was excellent! More

by R.PANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 06, 2022 -

Executive Kia responded

Thank you for your review and kind words for Brian. We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

April 05, 2022

Thank you for your service the experience was great. The customer service is excellent and greatly appreciate. More

by clorinegriem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 06, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

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