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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews
Call Service Center (203) 949-7480

1,376 Reviews of Executive Kia - Service Center

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March 03, 2022

Everyone is very nice and courteous there This is my 3rd car that I bought at that dealership More

by DARLYNNPAPPAS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 04, 2022 -

Executive Kia responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! Thank you for choosing Executive Kia. We look forward to having you as one of our valued customers for years to come. Carl Maratta Service Manager

March 03, 2022

They got me in right away. Kept me informed. They got the part and got me out as soon as possible More

by MIKESTELLO3412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we were able to help. Carl Maratta Service Manager

March 01, 2022

Professional service done in A reasonable amount of time they called me and gave me their professional opinion regarding a front in alignment and I had it done once again Kia service is awesome More

by LOUISRICCI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 01, 2022 -

Executive Kia responded

Louis, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

March 01, 2022

Excellent service. Great communication! Very attentive and explained very well! Even got a car wash! Happy customer More

by SHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 01, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

February 28, 2022

Always quick and efficient here, very friendly and explains everything in detail! Thank you so much! More

by LYSSIDOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 01, 2022 -

Executive Kia responded

Thank you for your very kind review. Carl and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

February 28, 2022

Everyone is very friendly and courteous and always willing to help you out. It's always a pleasure to go there More

by NGILES511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 01, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 28, 2022

It is a very professional and dedicated dealership! The service and the technicians appear to be knowledgeable also More

by NANCYB01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Brian Roush, Sarina Pompei, John Golymbieski
Report | Print
Mar 01, 2022 -

Executive Kia responded

Nancy, Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

February 28, 2022

The only person I met with on your team was the gentleman who checked me in and out. He was fantastic. I'm older and walk with a cane. He walked me to my car to make sure I made it ok. You're lucky to have h More

by John McGlew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 01, 2022 -

Executive Kia responded

John, We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

February 27, 2022

Brian was wonderful and helped me with all my questions about what was happening to my car that day. He kept me updated as to the status of my vehicle. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Feb 27, 2022 -

Executive Kia responded

Thank you for the kind words for Brian and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

February 27, 2022

Vehicle ready on time. Service work done as requested. Service advisor was very knowledgeable and courteous More

by Bon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Feb 27, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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