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Executive Nissan

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.6
1,348 Reviews
As Proud member of the Executive Auto Group, Executive Nissan is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Nissan, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with 15 ASE-certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,348 reviews

June 17, 2026

It's was good Service was good, just didn't get a complimentary carwash after the service was performed. More

by tlsutton0
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
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June 16, 2026

Alberto was very helpful to solve all my problems kept me well informed on the process that was happening with my car More

by jaybird222
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Jun 16, 2026 -

Executive Nissan responded

We’re glad our service team resolved all your concerns and kept you updated during your Jeep Grand Cherokee’s visit. Thank you for trusting us with your vehicle.

June 16, 2026

The service department is always so professional and knowledgeable! I love the video inspection that shows you exactly what is going on with the vehicle. More

by MPO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Executive Nissan responded

Thank you for noticing our service team’s professionalism and expertise with your Nissan Titan. Alberto and our technicians are glad the video inspection gave you clear insight, and we look forward to helping with your next service.

June 16, 2026

Told me my tires were 4 32nds when they are 8/9 Said my alignment was off, got it aligned somewhere else and it was not out at all. Don’t trust you anymore. More

by JIOELENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Executive Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 17, 2026 -

Executive Nissan responded

Hi Jioelenny, thank you so much for your comments about Executive Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback. Sincerely, Scott Orsini GM

June 15, 2026

I already did this. Good service. I did not have to wait long. Courteous representative in service More

by PPHODGKINS
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
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Jun 15, 2026 -

Executive Nissan responded

We appreciate you returning for your Nissan Murano service. It’s great to hear our team provided prompt assistance and courteous support. Thank you for sharing your experience and trusting us with your Murano.

June 13, 2026

Excellent communication and service They were very courteous and showed good customer service Thanks to their team More

by MFRAULINO
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Report | Print
Jun 13, 2026 -

Executive Nissan responded

We’re thrilled to hear that our team, especially Shannon, provided clear communication and courteous service during your Jeep Wrangler Unlimited’s visit. It’s always rewarding to know our approach to customer care resonated with you. Thank you for sharing your experience.

June 13, 2026

Easy in and out Wonderful experience and the timing of the oil change was perfect More

by NICKERROL
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Jun 13, 2026 -

Executive Nissan responded

Thank you for your kind words about your Nissan Pathfinder service. We’re pleased the oil change timing matched your schedule and made the visit effortless. Jason will be delighted to hear your feedback and our team looks forward to helping you again.

June 11, 2026

Very happy with the overall experience Pass A B C D E F G H More

by CheshireRalph
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvatore Sinardi
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Jun 12, 2026 -

Executive Nissan responded

We’re delighted you were very happy with your service on your Nissan Rogue. Salvatore is glad the visit met your expectations. We look forward to assisting you again.

June 11, 2026

The warranty covered portion of my problem was covered without problem or haggling. For the other cosmetic things I asked about I received quotes without any pressure to follow through since I need time t More

by labquality123
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvatore Sinardi
Report | Print
Jun 11, 2026 -

Executive Nissan responded

Thank you for acknowledging how smoothly the warranty repair went and how our team provided cosmetic quotes with no pressure. We’re glad Salvatore and the staff kept you updated by text and made you feel comfortable. If anything else comes up with your Nissan Altima, please reach out, we’re here to assist.

June 09, 2026

The service department is the reason we purchase cars there. And Jason is the main reason we use the service department. Always a smooth experience More

by KAT
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Jun 09, 2026 -

Executive Nissan responded

It’s great to hear that Jason and our service team make every visit effortless. Thank you for trusting us with your Nissan Sentra. We look forward to serving you again.

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