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Executive Nissan

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,142 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,142 reviews

April 14, 2023

I was not happy with my waiting for a simple oil change. It took over 2 hours. More

by LYNN014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leilani Rodriguez
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Apr 19, 2023 -

Executive Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 12, 2023

Good customer service, no pressure to have work done and helpful explanations of the car’s condition. More

by JDLYON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Hubbard
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Apr 13, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2023

This was a quick service visit. They planned ahead based on my conversation when scheduled which kept me from having to come back. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Apr 13, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2023

My last oil change on Good Friday was not to my satisfaction. My fluids were not topped off and I had no coolant in my engine. More

by TASHEEN DIBBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Apr 12, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 11, 2023

I was told there was a recall. When I called in December to schedule it I was told no recall. When I called for oil change I asked again and was told yes there was a recall. Uncert More

by M.DEMUSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Apr 12, 2023 -

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 11, 2023

Always warm and friendly, considerate of my time always asking is there anything else that can be done. And you remember me each time. I’m not just a number. More

by JLT1962.JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan. We look forward to serving you as one of our valued customers for years to come.

April 08, 2023

Jason is the best advisor. Never an upsell. Always tells it straight. Car repairs are never cheap especially at dealers but they do try to help you by notifying you of savings. More

by wilecoyote43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Executive Nissan responded

Thank you for the kind words for Jason and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 07, 2023

Efficient and the team was had great communication skills. They were very through with the inspection More

by A.DELUCA003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Apr 08, 2023 -

Executive Nissan responded

We are very happy to hear Leilani provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2023

I bought my car in 2005 and the dealership gave me free oil changes for the life of the car. The services that I received up until this time have be excellent. Thank you. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Apr 08, 2023 -

Executive Nissan responded

Sharon, Thanks for sharing about your experience with Executive Nissan. Ty and our team appreciate your business and hope to see you again soon!

Apr 08, 2023 -

Sharon responded

You are truly welcome. Blessings

April 07, 2023

As soon as i went in they were very welcoming and helped me get into a car. More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Roldan
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Apr 08, 2023 -

Executive Nissan responded

Carlos, It's fantastic to hear that Elijah provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Nissan!

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