Executive Nissan

She was pleasant. Helped walk me through the work. Kept me posted She has a great work ethic Helped walk me through the work. Kept me posted She has a great work ethic More

Called for an appointment for a recall she took care of everything. Notified me while work was being performed! She let me know when it was done! everything. Notified me while work was being performed! She let me know when it was done! More

Helpful, took time to explain what was needed. Felt like an honest and safe interaction! Felt like an honest and safe interaction! More

People are nice and knowledgeable. I was told there was no such thing as a 5 year Battery.The service guy who booked my appointment said there is only 3 year Battery.He was wrong.I chan I was told there was no such thing as a 5 year Battery.The service guy who booked my appointment said there is only 3 year Battery.He was wrong.I changed my battery on my Nissan Pathfinder 2022 and got a 5 year battery.I paid $155. for Exide battery which is a good battery.I thought $426 was a lot to charge for battery and installing it in Rogue. More

Jason is amazing! He gets my jeep serviced quickly and answers any questions I have. I would definitely recommend him to anyone! He gets my jeep serviced quickly and answers any questions I have. I would definitely recommend him to anyone! More

I am writing to express my deep disappointment with the service I have received at Executive Jeep Nissan over the past several weeks. It began when I came in for an oil change. Following that visit, I was service I have received at Executive Jeep Nissan over the past several weeks. It began when I came in for an oil change. Following that visit, I was told a vehicle inspection overview was sent to me however, your records had the wrong contact number on file, so I never received it. No one followed up in person or made any attempt to verify I had gotten the information. I only learned about the oil leak when checking out instead of asking if I wanted to address it then. I then scheduled a follow-up appointment online to address the oil leak, as I do not have time to coordinate over the phone. When I arrived, a service advisor began taking my keys without any explanation. I was not informed that I would need to leave my vehicle, nor was I walked through what the appointment would entail. I had to ask what was happening. The vehicle was inspected and the leak was confirmed. I left with the intention of scheduling the actual repair at a later date, because I was told I would have to schedule it for another day. Two days after picking up my car, my engine began overheating. I was stranded at night, in an unfamiliar area, and had to purchase coolant out of pocket and arrange a tow truck at my own expense totaling over $300 in unexpected costs. Because waiting was not an option, I took my vehicle elsewhere to be repaired, which cost me $1,400 out of pocket. The timeline here is difficult to ignore. My car had no overheating issues prior to being in your care. I am requesting a conversation with someone in leadership to discuss how Executive Jeep Nissan plans to make this right. I am seeking full reimbursement for the repair cost, the tow, and all related expenses. I have retained all receipts and have documented the full timeline of events. Thank you for your prompt attention to this matter. Tameka Tomlinson More

They explained everything very well so I wasn’t confused at all during the process. Jason was also very communicative and easy to reach. at all during the process. Jason was also very communicative and easy to reach. More

Shannon was extremely professional and met all my needs as a customer. She was very quick to get back to me with answers to any questions I had and I was happy working with her. as a customer. She was very quick to get back to me with answers to any questions I had and I was happy working with her. More

My recent experience with Executive Nissan could not have been better. I was in a difficult position with my car broke down unexpectedly. The service manager Alberto worked with me to get me up and running i been better. I was in a difficult position with my car broke down unexpectedly. The service manager Alberto worked with me to get me up and running in a surprisingly short period of time considering I did not have an appointment for service. He understood how important it was to have my car functional again. His constant communication with me through out the process was very comforting. I would not hesitate to recommend Executive Nissan to anyone. More

Service was quick and efficient. Jason was personable and explained everything. I was very pleased with my experience. Jason was personable and explained everything. I was very pleased with my experience. More