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Executive Nissan - Service Center

North Haven, CT

4.6
1,055 Reviews

1,055 Reviews of Executive Nissan - Service Center

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September 09, 2025

Prompt service Jason went over everything. Car was washed . Jason was friendly and professional More

by Bruce.batchelder
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Sep 10, 2025 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2025

Shannon is fantastic! She is knowledgeable and professional. Not to mention a pleasure to work with. However, I am disappointed in my new Jeep and issues I’ve been exper More

by LLAPENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shannon Mccormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 05, 2025

Jason always does a great job on my cars. Frank and Jason are a high quality team. More

by tzim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank the Wrench Master and Lady Maria the getaway driver
Sep 05, 2025 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 02, 2025

I was completely satisfied with my time at Nissan you didn't make me wait long at all that's why I love dealing with you y'all are honest and precise with people's time I truly am well pleased with you More

by amotherlove620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cartier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

September 02, 2025

Great service and excellent team. Shannon was very helpful and streamlined the process perfectly to get everything done on my car that was needed. More

by jminichino24
Recommend Dealer
Yes
Employees Worked With
shannon Mccormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

September 02, 2025

They sell nightmare cars disguised as dreams and it's completely unacceptable and then to sell faulty vehicles? CERTIFIED NISSAN? Must be an easy process to "certify" a car. More

by Orlando Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Orsini - we were supposed to meet but alas, he bailed
Sep 04, 2025 -

Executive Nissan responded

Orlando, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. You have an appointment coming up this Monday they will put you in a car to use and we would like to drive with the tech to address your concerns

August 31, 2025

They completed the job in a timely fashion. I was able to get back to driving with no worries. More

by atpamssite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 28, 2025

The dealership is always clean and the employees are always friendly and knowledgeable. Service is done in a timely manner. More

by CHUGHES0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shannon Mccormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 27, 2025

Helpful and efficient Done Shannon was very helpful and explained all the work that did and didn't need to be done. Very good. More

by dswaz
Recommend Dealer
Yes
Employees Worked With
shannon Mccormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shannon Mccormack
Aug 27, 2025 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 27, 2025

Alberto in the service department did his best to help me sort through the failure of my transmission. I would rate his service five star unfortunately Nissan would not help and so I will not be purchasing a More

by rwsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. Alberto and our team appreciate your business and hope to see you again soon!

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