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Executive Nissan - Service Center

North Haven, CT

4.6
1,038 Reviews
Call Service Center (203) 239-5371

1,038 Reviews of Executive Nissan - Service Center

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November 02, 2023

Alberto is the best! !!!! He has been very helpful, I appreciate him working with me to solve my transportation issue while my vehicle was being serviced. More

by Kimberlysnorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear that Alberto and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2023

The rep that helped me was not kind or friendly and never followed up with me. I am not pleased with his service at all. More

by MEVERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 02, 2023

I was treated well and the tech e was very helpful in explaining the items that required attention. Wasn’t thrilled with the cost but can’t afford a new Jeep at this time More

by akitaed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2023

I always have great service. Very polite. Try to get you out on a timely manner. More

by MAHR1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2023

Alberto the service manager took good care of my recall and IWas satisfied with the results. More

by hockeyob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alberto met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 27, 2023

Honest people, friendly and fast. They clean my truck and old ways keep me informed More

by ESLIE.VELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Cordero , Gary Grote
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Oct 30, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Oct 30, 2023 -

ESLIE.VELEZ responded

Thanks

October 27, 2023

The tech Alberto was very thorough and the time I spent waiting was very limited More

by akitaed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Alberto, and it's great to hear about your excellent experience here at Executive Nissan.

October 25, 2023

Great friendly service. Service advisor was honest and helpful. I would definitely return next time. More

by Daniel Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Executive Nissan responded

Thank you so much for your kind words, Daniel, and for taking the time to leave us this wonderful feedback!

October 24, 2023

It is clean and the staff is very helpful. Good place to purchase a vehicle. I always shop at this dealership in North Haven. Good. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Executive Nissan responded

Jon, Thanks for sharing about your experience with Executive Nissan. Tyler and our team appreciate your business and hope to see you again soon!

October 22, 2023

Leilani was amazing She was extremely helpful and very knowledgeable! She made my visit pleasurable! She kept me informed and answered all of my questions. More

by Renz.Boyd88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Oct 23, 2023 -

Executive Nissan responded

Renz, Thanks for sharing your thoughts about your experience with Executive Nissan. Leilani and our team appreciate your business and hope to see you again soon!

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