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Executive Nissan - Service Center

North Haven, CT

4.6
1,010 Reviews

1,010 Reviews of Executive Nissan - Service Center

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May 11, 2023

Best service place to go, Alberto is very helpful with all my car needs. Will go back. More

by CALVES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 11, 2023

Fast and friendly. Information about my vehicle. Great ride service. Good staff service and helpful More

by BRIANKCOBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 12, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

May 11, 2023

The self-service supervisors are very helpful and accomadated all our needs. They were reliable and made our experience well More

by ACALLANTA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 11, 2023

Gary was very knowledgeable very professional came back and told me what the problem was and I was very satisfied and Nissan place was very clean. No problem with my service. More

by RJH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 12, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

May 10, 2023

Friendly professional Knowledgeable. Quick service. Clean facility. Wait time was as expected. Really I don't have anything else to comment on More

by janedwalter
Recommend Dealer
Yes
Employees Worked With
ALBERTO
May 10, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

May 09, 2023

Excellent, very hospitable, great service! ! The experience with the service manager Ty Hubbard was incredible. Ty Hubbard answered all my questions and provided great service. He was very hosp More

by g5thegeneral
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard, Ty Hubbard
May 09, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ty met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 08, 2023

Awesome customer service from Lelani. I will definitely be returning to this location and look forward to requesting her. She was extremely thorough, and patient while answering all my qu More

by NWHVNMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
May 09, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Leilani had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

May 07, 2023

Gary was very friendly and helpful. But the oil change took much too long (over 2 hours). I understand there was an unexpected problem with a car ahead of mine, but still... Gary should More

by bruno.repp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
May 11, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 06, 2023

Lelani was an awesome help. She was extremely thorough during our service appt. and answered all of our questions, I'm definitely coming back and will request her :) More

by NWHVNMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
May 08, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

May 06, 2023

Great customer service. Very reliable and informative. Easy to schedule service when needed via the online portal. More

by TLOCKHA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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