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Executive Nissan - Service Center

North Haven, CT

4.6
1,011 Reviews

1,011 Reviews of Executive Nissan - Service Center

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April 12, 2023

This was a quick service visit. They planned ahead based on my conversation when scheduled which kept me from having to come back. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 13, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2023

Always warm and friendly, considerate of my time always asking is there anything else that can be done. And you remember me each time. I’m not just a number. More

by JLT1962.JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan. We look forward to serving you as one of our valued customers for years to come.

April 11, 2023

My last oil change on Good Friday was not to my satisfaction. My fluids were not topped off and I had no coolant in my engine. More

by TASHEEN DIBBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 12, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 11, 2023

I was told there was a recall. When I called in December to schedule it I was told no recall. When I called for oil change I asked again and was told yes there was a recall. Uncert More

by M.DEMUSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Apr 12, 2023 -

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 08, 2023

Jason is the best advisor. Never an upsell. Always tells it straight. Car repairs are never cheap especially at dealers but they do try to help you by notifying you of savings. More

by wilecoyote43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Executive Nissan responded

Thank you for the kind words for Jason and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 07, 2023

Jason was very good about explaining my options for my vehicle/payments for my jeep. He was willing to answer any questions and I was satisfied with my experience. More

by breanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Executive Nissan responded

Breanna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

April 07, 2023

Decent service, but sometimes the service department doesn’t top off all fluids during an oil change and don’t update when next service is due! On this visit it was supposed to be a special of $79.95 bu More

by smenzo39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 07, 2023

Efficient and the team was had great communication skills. They were very through with the inspection More

by A.DELUCA003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Apr 08, 2023 -

Executive Nissan responded

We are very happy to hear Leilani provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2023

I bought my car in 2005 and the dealership gave me free oil changes for the life of the car. The services that I received up until this time have be excellent. Thank you. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Apr 08, 2023 -

Executive Nissan responded

Sharon, Thanks for sharing about your experience with Executive Nissan. Ty and our team appreciate your business and hope to see you again soon!

Apr 08, 2023 -

Sharon responded

You are truly welcome. Blessings

April 06, 2023

Always great service and very accommodating ! ! Always willing to go that extra mile to make sure you leave with a smile!! More

by MISSMELISSAMALTESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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