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Executive Nissan - Service Center

North Haven, CT

4.6
1,011 Reviews
Call Service Center (203) 239-5371

1,011 Reviews of Executive Nissan - Service Center

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March 29, 2023

Recall on my vehicle was fixed to my satisfaction. Friendly service representative. Service completed in a very timely manner. Thank you More

by DAVJUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Mar 31, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 27, 2023

I would recommend the dealership to my family friends and coworkers. Always ready to deal with any issues reported. More

by JMW834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
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Mar 27, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

March 27, 2023

Always awesome service Alberto is a keeper. From start to finish A+ Thanks again. Be well Guys More

by LYNJAC27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Mar 27, 2023 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

March 26, 2023

Fast, efficient service. Service advisor was courteous, professional, and helpful. I will continue to use executive to service my Jeep. More

by SKOEPFLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Mar 27, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

March 26, 2023

The service was appreciated but the pricing could’ve been better. However the staff was pleasant More

by VWHITE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Mar 27, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

March 26, 2023

You broke my oil pan never replaced my oil filter and tried to charge $2100 to fix it! Your service manager never called back Im reporting you to the BBB and DMV! More

by songhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Leopizzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 25, 2023

Always attentive, things are explained well and the waiting areas are clean and comfortable. Restrooms are clean and convenient. Staff is always a pleasure to work with. More

by WLISCHEID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Mar 27, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

March 25, 2023

I appreciated Alberto helping me to a cup of tea, protein bar and a comfortable chair to wait the short time until my car was ready. More

by MECOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 25, 2023

While service was good, with an 8 am appt car wasn’t seen until after 1pm. Work was done well, but saw a recommendation for new air filters that stated was denied, but was never discussed with me. I would ha More

by ptramg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Mar 27, 2023 -

Executive Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 25, 2023

This visit was very pleasant very productive the customer service rep was very helpful and explaining services needed pleasant young lady More

by ITURNAGE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Mar 27, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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