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Executive Nissan - Service Center

North Haven, CT

4.6
1,011 Reviews

1,011 Reviews of Executive Nissan - Service Center

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March 25, 2023

I recently had an issue with my Jeep Wrangler that resulted in two visits to the service center. During this time, I dealt with Tyler, Frank, and Jason. They could not have been more helpful. Their re More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 24, 2023

I have been with you guys for ten years and always helped me and thank you More

by GWSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Hubbard, Leilani Rodriguez
Mar 27, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2023

Service was good and the customer service was fantastic. The lady that took care of me was very professional and respectful. More

by mtstevenson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Mar 27, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2023

They are a total rip off. After 4700 less than a year ago for my transmission I was just charged 800 for 2 hoses and fluid because they claim they don't have to do that when t More

by Ehwirelesszone2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Wagoner
Mar 24, 2023 -

Executive Nissan responded

good afternoon we would like to help you and find out what went wrong if you could kindly give us your name and contact info we would like to speak to you .

Mar 24, 2023 -

Ehwirelesszone2018 responded

Patti Toro 2039968059. I contacted Nissan consumer complaints dept. I spoke with Jimmy who was rude and arrogant and told me to have a great day and hung up

Mar 24, 2023 -

Executive Nissan responded

Our service manager will give you a call back on Monday morning

March 24, 2023

Very pleasant and cooperative. Finished in a timely fashion. Work was done well. No complaints. More

by MWYSOWSKI14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 24, 2023

Always good service and usually doesn't take that long. I would recommend to others. More

by dswaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 23, 2023

Fast efficient, professional and great service friendly. Service was quick and I hot back my car cleaner than it was. More

by Hindh07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Mar 24, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Ty here at Executive Nissan.

March 22, 2023

I would recommend this service center because of their excellent work. They replaced my windshield on my rogue sport. More

by Angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Mar 24, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Gary and our team and don't hesitate to let us know if we can be of further assistance.

March 21, 2023

I was not given the inspection report. I went back in and requested it. My brakes were not inspected. I compared this report to the one I got in October. In October, the in carbon micr More

by ERIC_L_COHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
Mar 22, 2023 -

Executive Nissan responded

Eric, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Mar 22, 2023 -

ERIC_L_COHEN responded

Eric L. Cohen

March 21, 2023

Always excellent service. Been coming this dealership for years. Service team and all departments are great More

by smolampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alberto and our team, and we look forward to working with you again.

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