1,010 Reviews of Executive Nissan - Service Center
Appointment was easy to book online. Staff were attentive and efficient- kept me updated with progress. Will go back for next service. Staff were attentive and efficient- kept me updated with progress. Will go back for next service. More
Jason was great with communicating status of repair. Everyone was friendly, courteous and repair was punctual Everyone was friendly, courteous and repair was punctual More
Easy to deal with. Fair price and Jay is a top notch service advisor. Would recommend to anyone. Fair price and Jay is a top notch service advisor. Would recommend to anyone. More
They were on time. Service rep was very knowledgeable and polite. Same with service techs. Were very quick with performing the service and I was out in less than 45 min Service rep was very knowledgeable and polite. Same with service techs. Were very quick with performing the service and I was out in less than 45 minutes More
When I dropped the car off in the morning I was told it would be done around 12:30PM and that I would get a call when it was done. 12:30 came around and I didn’t hear from anyone, so I texted my service ad would be done around 12:30PM and that I would get a call when it was done. 12:30 came around and I didn’t hear from anyone, so I texted my service advisor and didn’t hear back from him until an hour later. He called and told me they were backed up in the shop and that he had some maintenance recommendations for me which I agreed to. I asked if the car would be done by the end of the day because I didn’t have a ride or vehicle and he said yes and that I would receive a call when it was done. 5pm comes around and I text my advisor asking for an update, no response. 5:30 comes and I call my advisor only to get his voicemail. I show up to the dealership at 5:35 and ask the cashier about my car and she said she didn’t have any paperwork for me. My advisor happened to call in that moment and said that he was bringing the paperwork to the desk. I think the communication from the service team needs to greatly improve. When people don’t have a vehicle it is a high stress situation and my advisor didn’t alleviate my stress, he contributed to it. More
I’ve had a couple of bad experiences in the past but this visit puts Executive back on top. Service advisor Tyler Leopizzo was excellent to work with also I noticed a new tech Jesus Correa who actually worke visit puts Executive back on top. Service advisor Tyler Leopizzo was excellent to work with also I noticed a new tech Jesus Correa who actually worked on my vehicle was excellent. I think these two men working together made my experience at Executive Nissan the kind I’m accustomed to having not worrying if I have to return for something not done correctly. Thanks to these two team members keep up the good work. More
You were able to get me in on the same day I needed the service. Service was excellent. You’re able to get my car back quickly and everything was done. Perfect. service. Service was excellent. You’re able to get my car back quickly and everything was done. Perfect. More
My experience with Tyler was fantastic He was friendly, efficient and got everything done except one part that needed to be ordered efficient and got everything done except one part that needed to be ordered More
First time at the dealership, had a great experience. Was taken care of as soon as I walked in . Was updated on progress of work. Would recommend Was taken care of as soon as I walked in . Was updated on progress of work. Would recommend More