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Executive Nissan - Service Center

North Haven, CT

4.6
1,010 Reviews

1,010 Reviews of Executive Nissan - Service Center

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February 03, 2023

Appointment was easy to book online. Staff were attentive and efficient- kept me updated with progress. Will go back for next service. More

by sunilthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 05, 2023 -

Executive Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

February 03, 2023

Jason was great with communicating status of repair. Everyone was friendly, courteous and repair was punctual More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 03, 2023

Easy to deal with. Fair price and Jay is a top notch service advisor. Would recommend to anyone. More

by MGEBBIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Executive Nissan responded

Quality customer service is always our number one priority, and we're happy to hear Jason met your expectations. Thank you for choosing Executive Nissan. We look forward to having you as one of our valued customers for many more years to come!

February 02, 2023

They were on time. Service rep was very knowledgeable and polite. Same with service techs. Were very quick with performing the service and I was out in less than 45 min More

by JDZSMITH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Feb 02, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

February 02, 2023

When I dropped the car off in the morning I was told it would be done around 12:30PM and that I would get a call when it was done. 12:30 came around and I didn’t hear from anyone, so I texted my service ad More

by SABELLA.ERICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Feb 02, 2023 -

Executive Nissan responded

We apologize for the adviser not comi9ncating back to you our service manager Frank Gargano will be reaching out to you to speak to you about this.

February 02, 2023

I’ve had a couple of bad experiences in the past but this visit puts Executive back on top. Service advisor Tyler Leopizzo was excellent to work with also I noticed a new tech Jesus Correa who actually worke More

by ADSULP1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Correa
Feb 02, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2023

You were able to get me in on the same day I needed the service. Service was excellent. You’re able to get my car back quickly and everything was done. Perfect. More

by MILANO724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 02, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

January 31, 2023

They are helping the new customer and I have nothing bad comments to the customers service. More

by Olivaresantonio331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Feb 01, 2023 -

Executive Nissan responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

January 31, 2023

My experience with Tyler was fantastic He was friendly, efficient and got everything done except one part that needed to be ordered More

by MARY2DUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you for choosing Executive Nissan, Mary, we look forward to having you as a valued customer for many years to come!

January 31, 2023

First time at the dealership, had a great experience. Was taken care of as soon as I walked in . Was updated on progress of work. Would recommend More

by jecas005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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