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Executive Nissan - Service Center

North Haven, CT

4.6
1,021 Reviews
Call Service Center (203) 239-5371

1,021 Reviews of Executive Nissan - Service Center

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January 28, 2023

I brought my car in for service and Gary was extremely helpful and honest. I got my car back within a few hours and I thought they were great. More

by Cameron DiPentima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jan 29, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Cameron, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 28, 2023

Drop off procedure is too long. Had to wait while I listened to a sales pitch when I had already told customer service rep when I made the appointment that all I wanted done was th More

by acpia
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Leilani Rodriguez
Report | Print
Feb 01, 2023 -

Executive Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 28, 2023

Excellent attention to details. Work completed on time. All workers are courteous. Appreciate the vehicle being washed upon completion of work being done. More

by aspr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jan 29, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 28, 2023

Lelani was super helpful, friendly, and personable! Very happy with the service I received! Thank you so much More

by STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jan 29, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Stephanie, for choosing Executive Nissan!

January 28, 2023

Came in for an oil change and tire rotation, glad I did, I had a tire out of alignment, They were able to take care of it. More

by SlimBisquit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jan 29, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

January 28, 2023

Purchased three cars from this dealer. Always go back here for service. Nice clean waiting room and friendly staff. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jan 29, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, Lee, we look forward to having you as one of our valued customers for many more years to come!

January 28, 2023

I have purchased several cars from this dealership over the years and have always been satisfied with the service they provide. More

by RDONAHUE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Jan 30, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

January 28, 2023

This is where I bring my car for change oil and filter, I get a good service too. More

by JIMMYPEBENITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jan 30, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us, Jimmy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 28, 2023

Good service, very clean and great customer service reps. And work is done when promised. More

by doris0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Doris, and we look forward to working with you again.

January 27, 2023

Service department was great! Kept me updated on the service. Service advisor was very helpful. More

by KAREN.BEAUVAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jan 29, 2023 -

Executive Nissan responded

Thank you, Karen, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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